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Douglas W
Riverhead, New York

Vogue is the Best!

5.0 of 5 bubblesReviewed Nov 12, 2023
The Vogue was everything it was billed to be, accessible and luxurious with a super kind and attentive staff, among the best class of hotel service I have ever experienced. Close to great restaurants and shopping, a few blocks from the Bell Centre, this place is the best. Special shout outs to Mila and Alex for their outstanding service at Yama for breakfast, both engaging, welcoming and kind. Thank you to all at Vogue, I will see you again soon - merci!

Date of stay: November 2023
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Marie-Charlotte Dumoulin, Guest Services / Front Office at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this review
Responded Nov 13, 2023
Dear Douglas W.,

Thank you so much for taking the time to share your wonderful experience at The Vogue. We are thrilled to hear that your stay lived up to expectations and that you found our hotel accessible and luxurious.

Our team takes great pride in providing top-notch service, and we are delighted to learn that you experienced among the best class of hotel service during your time with us. It's fantastic to hear that the staff, including Mila and Alex at Yama for breakfast, made your stay even more special. We will make sure to pass on your kind words to them.

We are pleased that our proximity to great restaurants, shopping, and the Bell Centre added to the convenience and enjoyment of your stay. Your appreciation means a lot to us, and we are honored that you consider The Vogue the best.

We look forward to welcoming you back soon. Merci for choosing The Vogue, and until next time!

Warm regards,

Marie-Charlotte D.
Guest Experience Director
Vogue Hotel Montreal
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,152)
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Reviewed October 16, 2023

This is an excellent Hilton property right in the heart of downtown. It is easy to walk to several attractions, restaurants and shopping areas from the hotel, and others are a short ride away. We arrived on a Friday and as Hilton Diamond members we were upgraded to a larger room and provided continental breakfast each morning. The hotel has been totally remodeled in the last ten years and is very modern and clean. There is very little street parking in Montreal so plan for Valet Parking, which can be pricey, but there is really no alternative. We had a great stay and would come back to this hotel next time we were in Montreal, no questions asked!

Room tip: Ask for an upper level room. If you are in the mood for some famous Montreal bagels Kettlemans is a short walk from the hotel.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank JoeKupe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana Oancea, Guest Services / Front Office at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded October 17, 2023

Dear Victor,

Thank you for your wonderful feedback! We're happy to hear that you enjoyed our newly refreshed spaces.

We truly appreciate your loyalty as Hilton Diamond members, and we're delighted that you were pleased with the room upgrade as well as our continental breakfast.

Please know that your encouraging words inspire our team to continue delivering exceptional service to all our guests.

Thank you for choosing to stay with us, and we can't wait to welcome you back on your next visit to Montreal!

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 9, 2023

My partner and I stayed four nights at the Vogue and thoroughly enjoyed it. The first night was covered by an AMEX Aspire free night certificate, and we paid for the additional three nights. As Hilton Diamond members, we received a continental breakfast each morning in Yama, the hotel's restaurant, but didn't receive a room upgrade due to a full house. The Vogue does not have an executive lounge.

Pros:
--Great location in downtown Montreal. The department store, Holt Renfrew Ogilvy, and the Four Seasons Hotel are right across the street. The Montreal Museum of Fine Arts is two blocks away. The Time Out Market, one of our favorite casual dining venues, is about 5-6 blocks away. Two different Metro stops are within easy reach.
--Spacious, comfortable and quiet room with contemporary styling. Strong, consistent wifi and good room amenities, including a Nespresso coffee machine.
--Small but serviceable fitness room.
--Very friendly and helpful staff, especially in Yama during the breakfast service.

Cons:
--Our room was rather dark in the evenings. Ambient lighting was attractive but ineffectual for reading.
--No breakfast buffet. The continental breakfast on offer was very spare: A couple of croissants, juice, fruit and coffee/tea. Cold cereal can be substituted for the croissants. The remaining a la carte breakfast items are pretty pricey.

Overall, this is a great "boutique" hotel. Its inclusion in Hilton's Curio Collection is a plus, especially for Gold and Diamond members.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank 665philipw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elsa Condé-Barrieras, Guest Services / Front Office at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded October 11, 2023

Dear guest,

I want to start with thanking you for being a loyal Hilton Diamond member and for choosing our hotel for your trip to Montreal. I am delighted to hear that you enjoyed your overall stay and that you appreciated the location of our hotel.

Also, I want to apologize for any inconvenience made by that fact that you were not able to get a room upgrade, since we were a full house during the night of your check in. I can understand that room upgrades are highly valued by our guests, and we regret that we couldn't fulfill this request on this occasion.

Even though, you found the room a bit dark, especially for reading, I am happy to hear that you still found it spacious and comfortable. I will make sure to take your comment into consideration for future improvements in our facility.

As for the breakfast feedback, I will, again, make sure that the restaurant is aware of it, so they can make improvements in what they are offering, to meet the future guests expectations.

With that being said, I want to thank you again for taking the time to write us a review, and we are looking forward to seeing you in the future.

Elsa Condé-Barrieras
Accomodation Supervisor
Vogue Hotel Montreal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 25, 2023

Wonderful rooms, great for children, very good buffet with a vast selection of food for breakfast, lunch, and dinner. A very nice beach with safe swimming area and a lifeguard. Sand is very fine. Excellent customer service. The water park is enormous and has rides appropriate for a range of ages. Mucahit was very helpful.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Michael T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie-Charlotte Dumoulin, Guest Services / Front Office at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded September 29, 2023

Dear Michael T.,

Thank you for sharing your feedback regarding your recent experience, but it seems there might be some confusion. We do appreciate your kind words, but it appears you may have posted your review on the wrong hotel's page.

Unfortunately, we do not have a beach or a water park at our establishment, nor do we have a team member named Mucahit on our staff.

If you intended to leave this review for another hotel, we recommend posting it on their page to ensure that your compliments and feedback reach the right destination. However, if you have any questions or concerns related to our property or any future visits you may have planned, please do not hesitate to reach out to us directly. We would be more than happy to assist you.

Thank you for your understanding, and we hope you have a wonderful day.

Best regards,

Marie-Charlotte D.
Guest Experience Director
Vogue Hotel Montreal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2023

We had an absolutely wonderful trip to Vogue Hotel! We had a staycation to celebrate my husband’s birthday and Vogue went above and beyond!

A special thank you to Vincent, the concierge, who seamlessly helped coordinate balloons, champagne, roses and cake in the room as a surprise. Truly the staff went above and beyond and really made me feel like they cared about making it special. It turned out spectacularly!

Room 906 is incredible. Very spacious with its own living room area. A huge bathtub and most impressively it’s own sauna.

We ate dinner at Yama and everything was absolutely delicious. I highly recommend the pressed chicken and their margaritas.

Our breakfast was included ($57 credit including tips) and it was genuinely delicious! I recommend the smoothie and the eggs done your way.

The gym is gorgeous and well appointed.

Overall this is a beautifully designed hotel with excellent food and beverage offerings. I would stay here again!

Date of stay: September 2023
Trip type: Travelled as a couple
1  Thank Kristal S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie-Charlotte Dumoulin, Guest Services / Front Office at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded September 24, 2023

Dear Kristal S.,

We are absolutely thrilled to hear about your fantastic stay at Vogue Hotel in Montreal! It's wonderful to know that even though you live in New York, you chose to celebrate your husband's birthday at our hotel, and we're delighted that we were able to make it a memorable experience for both of you.

Vincent, our dedicated concierge, certainly knows how to make guests feel special and create unforgettable moments. It's heartening to hear that he helped coordinate such a lovely surprise for your husband's birthday, even though you were visiting from out of town.

Thank you for sharing your dining recommendations as well. The pressed chicken, margaritas, and breakfast options you mentioned at Yama all sound delectable, and we're delighted that you enjoyed them.

Our team takes pride in maintaining a high standard of service and amenities, including our well-appointed gym, which we're glad you found appealing.

We appreciate your kind words about our hotel's design and offerings, and we would be absolutely delighted to welcome you back to Vogue Hotel in Montreal for another memorable stay. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know.

Warm regards,

Marie-Charlotte D.
Guest Experience Director
Vogue Hotel, Montreal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2023

Superb hotel downtown Montreal that have excellent and spacious rooms, top notch friendly staff, great beds, very clean throughout the hotel, bath towels that you will love and lots of options for refreshments should you desire in the room! A real treat for travelers!!

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Curio – A Collection by Hilton
Thank Don C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana Oancea, Guest Services / Front Office at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded September 19, 2023

Dear guest,

Thank you so much for your incredible review! We are overjoyed to hear that you had such a wonderful experience during your stay with us!

Your kind words about our friendly staff and amenities truly mean the world to us. It's our mission to provide the best possible experience for our guests! We're delighted that you enjoyed our bath towels and the refreshment options in your room. We believe in those little touches that make a big difference.


We can't wait to welcome you back for another exceptional stay whenever your travels bring you to Montreal!

Sincerely,

Diana O.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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