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nowakklmt
Tucson, Arizona

Nice Hotel with Spacious Room

5.0 of 5 bubblesReviewed Jul 30, 2024
We had three women in a room with 2 double beds. The room was spacious, clean, well appointed so we were quite comfortable. The bathroom was large with a sink, walk-in shower, soaking/jetted tub. The view wasn't much as the hotel is in downtown but the service was excellent, easy cordial check-in and check-out, and friendly, helpful bell/valet service. The location is good, just a few minutes off Autoroute 10. We could walk to several restaurants, and it was only a 30 minute walk to 'old town Montreal'.
Date of stay: July 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaira Salamanca, Owner at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this review
Responded Jul 31, 2024
Dear guest,

We thank you for taking the time to write about your recent stay at the Vogue Hotel Montreal.

We are happy to hear that you enjoyed your overall experience, most importantly the service provided and the location of the hotel.

We hope to welcome you again soon during your next visit in Montreal!

Best regards,
Shaira S.
Superviseure de l'hébergement – Accomodation supervisor
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,152)
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Reviewed July 30, 2024 via mobile

My family and I only stayed at this hotel one night. And it was not planned as we were hoping to keep going to Quebec City but due to a flight delay we ended up staying over night in Montreal, and we are thankful for it.
The Vogue hotel was just amazing. From the staff to the rooms and the food. What an absolutely wuao.
Our room had a huge bathroom with a jacuzzi and walking shower. The beds were really comfortable. The food was outstanding. The staff made us feel like royals, how kind, polite and professionals.
I highly recommend this hotel.

Date of stay: July 2024
Trip type: Travelled with family
Thank jorgeeduardo5050
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaira Salamanca, Owner at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded July 31, 2024

Dear guest,

On behalf of the entire Vogue Hotel team, we thank you for taking the time to review your most recent stay.

We are glad to know that you enjoyed your experience with us and that the staff took great care of you! We are happy to know that the service provided was up to your expectations.

We will share your comment with our team to celebrate the good experience we delivered. We already look forward to your next visit in the area!

Kindest regards,
Shaira S.
Superviseure de l'hébergement – Accomodation supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 27, 2024

We booked here at the last minute, after some transportation issues, so did not have a lot of time to research the Vogue. Turns out it was great. It has an excellent downtown location directly across the street from the newish Four Seasons (where we stayed later due to a prior reservation) and a block south of the fading RItz-Carlton, the other two hotels we considered. It is at a price point that’s much lower, but the rooms were really high quality and very large. Not quite five stars but contenders. You won’t get great views here, but that’s true of a lot of Montreal hotels.
You are located next to a vacant parking lot (which is a bit of an eyesore at street level) but it gives this hotel’s north-facing rooms some much needed space. Other rooms look directly across the narrow street at the all-glass Four Seasons and the renovated retail space housing the deserted and extremely expensive Holt Renfrew department store.
Very elegant, very spacious rooms and a huge bathroom (which looks a little more dated than the rooms but was in great shape other than the quite small, slippery shower). Slept well... comfy beds and good soundproofing. Didn’t use the other facilities or lobby, but they look nice. Whoever did the relatively recent remodel did a really good job.
Check-in was easy and really pleasant… we got our early arrival honored and a warm greeting from Mohammed at the front desk. Very nice guy. In fact, all the staff were great… including those manning the entrance. The Four Seasons could use a little training from them as far as consistency greeting returning guests.
With our stay, we had a room credit we used at the very good restaurant in the lobby, Yama (which also does the room service). Our waiter there, Kenta, was excellent, as was the food. The room service menu seems to have fewer options than most, seeing as it’s coming from a Japanese restaurant (we didn’t end up using it), but we had two excellent meals at Yama itself (dinner and breakfast) and it worked out well.
In truth, the Carre Dore (Golden Quarter) of Montreal has seen better days… a lot of vacant retail all around you… but it’s still more vibrant than most downtowns these days. It’s very easy to get to both main streets of downtown… you’re sandwiched right between them.
Speaking of sandwiches, you can get excellent ones at the pastry shop in the lobby, Cafe Bazin. If Bazin didn’t exist, we’d go hungry because there aren’t a lot of good casual dining options nearby. The big underground malls and food courts are a few blocks walk away.
Based on price alone, I would seriously consider staying here if I visited Montreal again. The Four Seasons is definitely snazzier, but the Vogue offers a very good value. Lots of style for your dollar. And the people who work here were uniformly wonderful. Really nice experience from start to finish.

Room tip: Try to get a north facing room on a higher floor.
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank andrew-s-wood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaira Salamanca, Owner at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded July 27, 2024

Dear Andrew,

On behalf of the entire Vogue Hotel team, we thank you for taking the time to write about your recent experience at our property.

We are delighted to hear that you enjoyed your overall stay, especially the newly renovated rooms as well as the inhouse restaurant and coffee shop.

Most importantly, we are happy to know that our team took great care of you during your stay and that some team members stood out!
We will definitely let them know about this positive review!

We hope to welcome you again soon during your next stay in Montreal.


Best regards,
Shaira S.
Superviseure de l'hébergement – Accomodation supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 25, 2024

Great option, at a great location, with great staff. There's a restaurant and a cafe at the hotel; but the area itself offers so many different options that you may not want to stay inside. Staff is great, bilingual (at least), and accommodating. Special thanks to Julie from the front desk, who was always ready to help.

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank markusmendonca
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaira Salamanca, Owner at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded July 25, 2024

Dear guest,

On behalf of the whole team at the Vogue Hotel Montreal, we want to thank you for taking the time to write about your experience. We are happy to hear that you enjoyed your overall stay and that a team member made your stay extra special! We will definitely have this great review mentioned.

We hope to have the opportunity to welcome you again in our establishment.

Best regards,
Shaira S.
Superviseure de l'hébergement – Accomodation supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 17, 2024

Issues with the Vogue Hotel, Montreal - trip #6251-3360

My wife and I stayed at the hotel for 3 nights in the Vogue Montreal, a reservation made as a Fine Hotels + Resorts booking made through Amex Travel™.

The Hotel was neither a Fine Hotel or a Resort and our stay at the hotel was just miserable. I decided to wait a couple of days to cool off before I write this note. Here are some of the major issues that we had, for your information.

Room A/C: On each of the 3 nights the A/C did not work. Speaking to managers were not helpful. the custodian who came upon request at 2AM on Saturday told us that he has reset the AC and the room would be cool by 6AM - what a great solution. On Sunday night, we were told that there is no maintenance person and that we just had to deal with it.

Breakfast: The breakfast was just not good and service awful - I was told "I cannot make decafe coffee today", given 2 end pieces of toast for $7, etc... The managers kept insisting that the $100 hotel credit to be used for breakfast, even though I repeatedly told them that B’fast was included by AMEX and the $100 credit was additional to it.

Room and Room Service: The room was just not suitable for habitation and we had to call repeatedly for every single item we needed. (1) the coffee machine was not hooked up – which required the miini bar to be removed to enable connection (2) coffee/tea were not provided – had to call to get tea (3) there was no way to make tea – had to call to get a hot water heater (4) we returned at 3:30PM in the afternoon but our room was not made – had to call to have it made

Overall: We were treated very poorly - not sure if it was because we are senior citizens or if we did not speak French or other reason. The staff was very condescending and truly unhelpful.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kmurthy49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shaira Salamanca, Owner at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded July 20, 2024

Dear guest,


Thank you for taking the time to share your feedback regarding your recent stay at Vogue Hotel Montreal.

We are upset to hear about the issues you encountered during your visit and apologize for the inconvenience caused.

We understand the importance of a comfortable and seamless stay, and it is disappointing to learn that we fell short of your expectations in several areas.

Rest assured, your comments have been carefully noted and will be addressed with our management team to prevent recurrence.

Regarding the issues with the room's air conditioning and the service you received from our staff, we are working on ensuring that we better the services offered.

This is not reflective of the high standards of service we strive to uphold.

Your feedback regarding breakfast and room amenities is also duly noted, and we apologize for any misunderstanding regarding the use of the hotel credit.

Please know that your experience does not align with our usual standards of hospitality and we made sure to ensure that a solution was offered to you prior to your departure,

Please feel free to contact us directly at the hotel if there is anything else we can assist you with and we would be happy to address any additional feedback.

Once again, we apologize for the disappointment during your stay and hope to have the chance to welcome you back for a more enjoyable experience in the future.


Shaira S.
Superviseure de l'hébergement – Accomodation supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 10, 2024

My biggest takeaway from my recent stay at the Vogue Hotel Montreal Downtown is that I would have much rather stayed at the Four Season across the street. The hotel is well designed and the rooms are spacious, but there are major failings with their staff and service. From checking in to a room with empty toiletries and having to ask 5 times over 2 days for them to be refilled, to rooms not being cleaned until 4:30pm and bath towels not being provided two days in a row, to room service dropping the ball the door men consistently choosing not to open the door but instead chat with people on the sidewalk, this hotel's service is not up to par. It is also worth mentioning is that the elevators are in the middle of the lobby, with no key card swiping requirement to choose hotel room floors, which could be a safety issue (especially with the door men not paying attention to who is coming and going).

All in all, I would not recommend this hotel to family or friends, will not be staying here again, and am surprised that it is part of the Hilton Curio collection.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alaina K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana Oancea, Owner at Vogue Hotel Montreal Downtown, Curio Collection by Hilton, responded to this reviewResponded July 10, 2024

Dear Alaina,

Thank you for taking the time to share your experience at the Vogue Hotel Montreal Downtown. We sincerely apologize for the shortcomings you encountered during your stay with us.

Please know that your feedback has been shared with our housekeeping, front desk, and restaurant teams, and we are taking immediate steps to ensure that these unfortunate situations do not recur. These aspects of service are certainly not reflective of the high standards we strive to maintain.

We regret that your stay did not meet your expectations and that we fell short of providing the level of service you deserved.

We hope you might consider staying with us again in the future, allowing us the chance to provide you with the high-quality service and experience that we strive to deliver.

Sincerely,

Diana O.
Guest Experience Assistant Director

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