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All reviews absinthe bar old town club room corner room convention center underground city self park street level concierge desk room was large hotel bar notre dame hotel is in a great location few blocks valet parking metro station escalator
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Reviewed November 7, 2018 via mobile

Stay here as often as I come to Montréal. The location is great, situated near loads of great restaurants and shops. The Osco restaurant is quite handy and does a great job as does the Sarah B bar. The club lounge is convenient and clean with good food and drinks.

Date of stay: November 2018
Trip type: Travelled on business
Thank 53jeremeyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 5, 2018 via mobile

The hotel has a great central location. Lobby is nice with updated & somewhat comfy furniture. Rooms & hallways are dark & need updating . Same decor as 2005 which was our last visit to Montreal. Rooms didn’t have able light. There was only two lamps that didn’t have enough light. Bathroom lights had mismatching lamp shades. Room carpets were worn. Coffee/Tea station was a plus though.

Date of stay: November 2018
Trip type: Travelled on business
Thank ennuigogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at InterContinental Montreal, responded to this reviewResponded 3 weeks ago

Good day, ennuigogo!

It's an honor to have you back. Thank you for your confidence in our hotel chain. I understand your concern about the lighting and carpet. Our team will consider your comments for future upgrades. I'm sorry these hampered your relaxation. It's nice to hear that you found the lobby inviting. We love our hotel's location, and I'm glad you did, too! We can't wait to see you again.

Many thanks,

Anna R
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 31, 2018 via mobile

The hotel and the room are dated. Rooms are small and doesn’t make you feel comfortable. I don’t like the bathroom. Disappointed. It doesn’t live up the brand. Everything is just old. The only good thing is the location. It’s walking distance to old Montreal and restaurants.

Date of stay: November 2018
Trip type: Travelled with family
Thank Sylvia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at InterContinental Montreal, responded to this reviewResponded 4 weeks ago

Hello Sylvia C,

Thank you for staying with us and taking the time to review our hotel. I am glad to see that you liked the location of our hotel. I'm sorry to see that issues regarding your size and condition of your room and bathroom were a letdown. Please accept our sincerest apologies for any inconvenience these have caused. As a valued guest, the feedback we receive is highly appreciated as this is our best resource for continually improving guest satisfaction and possible future room enhancement. We hope you would consider staying with us again should your travels bring you back to the area.

Best Regards,

Dianne L.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 31, 2018 via mobile

I have travelled often for business but this time I am
Actually taking the time to leave a review. The hotel was clean and the restaurants tasty. The location is central to a lot of great places to visit. There is a lovely atrium type strip mall with some lovely shops and the best bagels ever!!
But I really want to send kudos to the lovely concierge who went out of his way to help us when we faced a issue requiring next level assistance.
Highly recommend this hotel.

Date of stay: October 2018
Trip type: Travelled on business
Thank pam994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICMontreal, Directeur général at InterContinental Montreal, responded to this reviewResponded 2 weeks ago

Dear pam994,
Thank you very much for sharing your feedback with us. We are pleased to read that you have received a personalized service. We took note regarding the service received and it will certainly be shared with the concierge who made your stay memorable. Once again thank you and we look forward to welcoming you back soon.
Sincerely,

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Reviewed October 29, 2018 via mobile

The hotel was in a good location. Very smart reception area. However the rooms seemed dated and dark inside. Large bathroom but also dated . Friendly staff. We had a few issues with cleaners serving the room but was ok . Hotel had many entrances which was confusing sometimes .

Date of stay: October 2018
Trip type: Travelled as a couple
Thank benjamin407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICMontreal, Directeur général at InterContinental Montreal, responded to this reviewResponded 2 weeks ago

Dear benjamin407,
Thank you for taking the time to write your comments about your stay. We are glad you have appreciated the service from our staff, we took note of your comments regarding the state of the room. Hope to see you again soon.
Sincerely,

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