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“Great Location and Staff”

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Fairmont The Queen Elizabeth
Ranked #48 of 164 Hotels in Montreal
Toronto, Ontario, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Location and Staff”
Reviewed 27 June 2012

We stayed at this hotel last weekend. The location is ideal and the front desk staff specially the concierge was very helpful. However their recommendation of Julien Resto was sub par. Please read the review of Julien on Trip Advisor. The concierge was very helpful in letting us know that there was free parking on the street. We saved $35 of valet parking

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Fairmont The Queen Elizabeth, responded to this review, 28 June 2012
Dear Vik K - Thank you for your recent visit. We're delighted to hear you enjoyed your stay with us. Thank you for recognizing the service provided by the front desk staff members as well as the concierge desk. We're sorry to hear the restaurant that was recommended to you wasn't up to your expectations, and please rest assured your comments and feedback will be shared with the team. We hope you will return soon to Fairmont The Queen Elizabeth. Best regards.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Fort Lauderdale, FL
Level Contributor
185 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 26 June 2012

We spent 2 nights at the hotel and enjoyed the hotel. The rooms are rather small but they are nicely furnished and comfortable. The location is great and within walking distance to all the best shopping and restaurants. It is also within walking distance of Old Montreal. We took the Viarail train to Quebec City and we stayed here mainly because the train station is located in the hotel. Nothing could have been more convenient. The hotel is a bit expensive for the size of the rooms but we paid a premium for convenience and location.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Fairmont The Queen Elizabeth, responded to this review, 28 June 2012
Dear Westonfl - We were glad to read your review. Thank you for choosing Fairmont The Queen Elizabeth. We're happy to hear you enjoyed the location of the hotel. We hope you also had an enjoyable journey to Quebec City and we look forward to your next visit to a Fairmont hotel. Warm regards.
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Sydney, Australia
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2012

this hotel is old. bathrooms are very small. not a good value for the money. I would not stay here again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Rooms
Helpful?
Thank Rimja C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 23 June 2012

I have stayed 2 nights in June in this hotel.
When you approach it, you think, uh, looks a bit gray and dull and you get doubts if you booked the right hotel. Then you enter the grandiose lobby and you think, yes, I've booked the right hotel.
When you leave the elevator and get into one of the large corridors, you doubt again if you've booked the right hotel. And when you enter your room, then you immediately know, you've booked the wrong hotel.
The room was small and shabby, the equipment must have been found on the flea market, a huge tube tv, a portable phone of predigital times and of which the antenna was literally chewed up and an a.c. which you had to cut completely to be able to sleep.
The bath room was tiny and the size of the bath tub was just for small children or dwarfs.
Since I am a member of their Presidents Club and got such a room, I assume they must all be like that.
On the positive side, staff was extremely friendly and the location is right. The old town as well as the Crescent are in walking distance and the express bus to the airport stops just on the other street side.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samuel80337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Fairmont The Queen Elizabeth, responded to this review, 26 June 2012
Dear Samuel80337 - Thank you for your feedback. We're deeply sorry to hear the room didn't meet your expectations. If you had a moment to contact us directly at qeh.hotel@fairmont.com, we would like to address the maintenance issues you experienced in your room. With regards to the television, we're happy to inform you that we're currently installing new flat screen televisions in all of our 1,037 guest rooms. Having said that, we thank you for your great comments regarding the friendliness of our staff members and the location of the hotel. We appreciate your loyalty as a member of our Fairmont President's Club and we do hope you will give us a second chance. With warm regards.
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Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2012

Junior suite was small, but worked fine for us and our two year old for her naps. Two bathrooms in the suite was unusual for such a small suite, but a nice plus. Location is exactly where you want to be. Worth it just for the location. Thin walls. Refrigerator is not usable. Just a mini-bar.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Fairmont The Queen Elizabeth, responded to this review, 28 June 2012
Dear S G - Thank you for your review. We're glad you enjoyed your overall stay with us. We have several types of suites with different layouts and sizes. We encourage you to contact our internal reservation team at the hotel directly for your next booking and they will be more than happy to guide your choice and recommend the suite that best fits your specific needs. Additonally, please know that we do have fridges available, which you may request at time of booking or during your stay. Having said that, we hope to have a chance to welcome you and your family back to the hotel in the near future. Kind regards.
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Khan.anisha@yahoo.com
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 June 2012

We stayed at the Fairmont in Montreal during the weekend of the F1 Grand Prix. Despite the hotel being fully booked, the service from the hotel staff was consistently friendly and helpful. Impeccably clean rooms. The underground train station and subway was accessible from the hotel - making it very convenient considering us taking a train to NYC. Would certainly consider the Fairmont brand when we travel again.

Stayed June 2012, travelled as a couple
Helpful?
1 Thank Fabulosity73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Fairmont The Queen Elizabeth, responded to this review, 26 June 2012
Dear Fabulosity73 - Thank you for your recent visit to Fairmont The Queen Elizabeth during the F1 Grand Prix weekend. How lovely to read your fabulous comments regarding the friendliness and helpfulness of our team. We're delighted to hear you enjoyed the location of the hotel and that you're thinking about visiting Fairmont Hotels & Resorts in the future. Until next time, warmest regards.
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Scarborough, United Kingdom
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 June 2012

We were offered a room with 2 double beds but wanted a king or queen so we upgraded to Fairmont Gold. Well worth it. This includes breakfast, soft drinks all day and canapés in the evening. The rooms were impeccably clean and the bed was extremely comfortable. The location is so convenient and the staff are so professional and friendly. We really enjoyed our stay. The view from our room and the lounge was fabulous.
The only downside was the size of the bathroom. Really quite small given the cost of gold and it could have done with a coat of paint.

Nevertheless this is still a good Faimont. We have stayed in quite a few now and we really like them.

I also used to love the Miller and Harris toiletries and was a bit disappointed as they seem to have stopped using them.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jaan6458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Fairmont The Queen Elizabeth, responded to this review, 26 June 2012
Dear jaan6458 - We truly appreciate you taking the time to share some feedback regarding your recent stay on Fairmont Gold in Montreal. We're thrilled to hear you enjoyed the service provided by our Gold team as well as the comfort of our new beds. Thank you for your suggestions and we look forward to welcoming you back in one of our Fairmont hotels soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont The Queen Elizabeth

Property: Fairmont The Queen Elizabeth
Address: 900 Blvd. Rene Levesque West, Montreal, Quebec H3B 4A5, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Montreal
#27 Luxury Hotel in Montreal
#32 Business Hotel in Montreal
#33 Romantic Hotel in Montreal
#37 Family Hotel in Montreal
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont The Queen Elizabeth 4*
Number of rooms: 950
Official Description (provided by the hotel):
Fairmont The Queen Elizabeth has closed its doors to undergo a $140 million transformation project to become once again Montreal's leading choice hotel for travelers, special events and business conventions. The hotel will reopen in summer 2017. The common areas and approximately 500 out of our 950 guest rooms will be ready in time to celebrate Montreal's 375th Anniversary and the 150th Anniversary of Canadian Confederation. Following the completion of the transformation project, Fairmont The Queen Elizabeth, one of Montreal’s most iconic landmarks, will offer: A brand new design blending a contemporary decor with a vintage flair reminiscent of Montreal’s golden years. The authenticity of our building, a historic heritage monument, will be preserved. An innovative business campus that will be among the most modern in the world. The campus will include a set of interconnected and accessible public meeting and multi-functional spaces where business people will be able to engage in creative, collaborative and innovative experiences. A new restaurant, bar and coffee lounge introducing innovative culinary and experiential concepts brought to life thanks to the expertise of Baptiste Peupion, Culinary Director, and Nader Chabaane, Director of Mixology. An urban market, a revolutionary concept in the hospitality world, offering seasonal products and supporting local producers and artisans while fostering a community spirit in the heart of downtown Montreal. The Agora, a multi-purpose venue with dynamic programming, pop-up shops and much more. ... more   less 
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Also Known As:
Fairmont The Queen Elizabeth Hotel Montreal
Fairmont Hotel Montreal
Fairmont Montreal
Fairmont Queen Elizabeth
Montreal Fairmont

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