We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Suzannah B

Outstanding service, room fantastic, .

5.0 of 5 bubblesReviewed Jun 3, 2024via mobile
Staff were fabulous and could not do enough for us. Husband was here for business and I joined him at the end of the trip for a few days and we are both delighted. Only ordered room service breakfast which was lovely. Bathroom gorgeous, soft robes and slippers provided. The bed was like sleeping on a cloud. Only negative was that we did not get to experience the lobby as being renovated but would visit again
Date of stay: May 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
1.6 km from Sofitel Montreal Golden Mile
Free Wifi
Restaurant
Terrasse William Gray
2.0 km from Sofitel Montreal Golden Mile
Free Wifi
Restaurant
Rooftop Terrace with 2 jacuzzis
2.3 km from Sofitel Montreal Golden Mile
Free Wifi
Bar/Lounge
0.3 km from Sofitel Montreal Golden Mile
Free Wifi
Restaurant
1.8 km from Sofitel Montreal Golden Mile
Free Wifi
Restaurant
1.2 km from Sofitel Montreal Golden Mile
Free Wifi
Fitness centre
2.0 km from Sofitel Montreal Golden Mile
Free Wifi
Restaurant
1.2 km from Sofitel Montreal Golden Mile
Free Wifi
Pool
Exterior
0.8 km from Sofitel Montreal Golden Mile
Free Wifi
Pool
View more hotels in Montreal
Reviews (2,909)
Filter reviews
2,909 results
Traveller rating
1,891
739
175
60
44
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,891
739
175
60
44
Show reviews that mention
All reviews renoir restaurant luxury room mcgill university sherbrooke street museum of fine arts mount royal enjoyed my stay long weekend central location the ritz concierge valet peel block toiletries downtown tub
Selected filters
Filter
Updating list...
5 - 10 of 2,909 reviews
Reviewed May 16, 2024 via mobile

The hotel is under major renovation, no lobby, no real dinning room, no proper reception desk, no one told us!!!! It is a positive move to renovate the outdated place… but the minimum should be to advise the clients prior to the booking! Regarding the rooms, they are very out dated.

Date of stay: May 2024
Trip type: Travelled on business
3  Thank ensembliers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marc Pichot, Other at Sofitel Montreal Golden Mile, responded to this reviewResponded May 16, 2024

Bonjour ensembliers,

Thank you for taking the time to tell us about your experience at Sofitel Montreal Golden Mile.

At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. The information about our embellishment project was sent in the email confirmation of your booking. Moreover, it appears on all of our platforms. We are sorry that the information did not make its way to you.

We are looking forward to welcoming you back to Sofitel Montreal Golden Mile.

Sincerely,

Sofitel Montreal Golden Mile

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2024

The hotel meets the high standards of a Sofitel... excellent service and nicely appointed rooms. The only disappointment is that the hotel is being renovated and the restaurant was closed. Service from the valet parking staff was exceptional. Great location on the Golden Mile near museums, restaurants, shopping.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RonL40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marc Pichot, Other at Sofitel Montreal Golden Mile, responded to this reviewResponded May 8, 2024

Bonjour RonL40,

We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile.

It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Marc Pichot
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 19, 2024

Two night stay on a February weekend. Very nice hotel, although the lobby area feels a little small. Great location near Mont Royal. Fantastic staff everywhere you go. Huge room. One of the most comfortable beds I have ever slept on. Disappointed the hotel bar, which is actually with the only restaurant, closed around 1030 or 1100pm Saturday night (we were told last call around 10pm). Had vouchers for continental breakfast - would have liked to try something else on the menu and apply the continental credit towards something else - instead of having the continental both days. Would definitely return. I can not emphasize how friendly and helpful the entire staff was.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank elsquigg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sofitel Montréal, Other at Sofitel Montreal Golden Mile, responded to this reviewResponded March 29, 2024

Bonjour elsquigg,

We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile.

It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Marc Pichot
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 13, 2023

Wish I could give 10 stars! Best hotel experience I’ve had in many years. The staff was extremely friendly and helpful. The beautifully decorated room was clean and serviced daily-even evening turn down with chocolates! We had 2 mornings of room service—the pastries and coffee were delicious. Conveniently located to Peel St, metro, and Bell Centre. Highly recommend you stay here when in Montreal.

Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Kathleen F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sofitel Montréal, Other at Sofitel Montreal Golden Mile, responded to this reviewResponded December 8, 2023

Bonjour kathleentf,

We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile.

It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Marc Pichot
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 29, 2023

We are regular customers of the Sofitel hotels.
This one was up to the standards : we were upgraded to a junior suite which was a nice suprise when you arrive from the aiport after a 7 hour flight.
The suite was big, well equipped and comfortable.
The bathroom was superb and the bed of great quality.
Breakfast was good but we did experience much better ones in other Sofitel branches.
We would definitely come back to this hotel in the future, as it also located to the center of Montreal.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Audrey H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sofitel Montréal, Other at Sofitel Montreal Golden Mile, responded to this reviewResponded December 8, 2023

Bonjour 963audreyh,

We very much appreciate your comments regarding your stay at Sofitel Montreal Golden Mile.

It is always a pleasure to receive positive feedback and I will make sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Marc Pichot
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews