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Reviewed May 28, 2019

I had a very pleasant experience at the W Montreal. Versace inspired rooms with very busy and fun wallpaper. Bliss bathroom products were a bonus! Beds were comfortable, and room was very clean. Front Desk service was amazing!

Date of stay: February 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank ConsistentlyRoaming
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MtlWInsider, Manager at W Montreal, responded to this reviewResponded May 30, 2019

Dear ConsistentlyRoaming,
Thank you for such positive comments.
We are pleased to read that you had a great stay with us and you enjoyed your W experience through our design and the service offered by our Talents.
We truly look forward to welcoming you again soon.
Your W Montreal Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 19, 2019

The W Montreal is located in Square Victoria, just outside the metro station. It is a very walkable area not far from Notre Dame or the Science Center. The hotel is pristine and modern, with excellent and friendly service. There is a spa and a restaurant in the hotel.

When I visited in May of 2019 they were undergoing renovations so the entrance to the hotel was a little awkward. There is no place to park but the valet can take care of that for you.

I loved staying at the W Montreal but strongly recommend that you venture away from the downtown area as much as possible. Mont Royal and the surrounding areas will give you a much better sense of what the "real" Montreal is like and you'll find better places to eat.

Room tip: Try to get a room with a view and not an atrium room, they're very dim.
Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Service
2  Thank theitrain
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 13, 2019 via mobile

Having stayed at several leading hotels in Montreal I would say the W is seriously lagging and it's in the details.
- Nespresso machine in the room but only one paper cup
- Bathrobes but no slippers
- The wifi requires you to agree to pay a min $10 per day
- No wifi in the gym
- Desk in the room has electric power sockets that belong in your basement
- Grimey old phones from a looong time ago

All little first world problems but all poor reflections in one of the most expensive hotels in the city.

Date of stay: May 2019
Trip type: Travelled on business
1  Thank Bill M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MtlWInsider, Public Relations Manager at W Montreal, responded to this reviewResponded May 13, 2019

Dear Bill,

Thank you for your feedback regarding your stay at W Montreal. Definitely we love to hear from our guests from positive to contructive feedback as it helps us to offer a flawless experience. As these details matter to us, your comment has been shared with the team and management and we will take action to ensure you enjoy your stay at W Montreal.

We remain at your disposal should you need anything and thank you again for sharing this review Bill.

Best,

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Reviewed May 1, 2019

Sandrine at the concierge desk went above and beyond to make sure we had an incredible stay. The hotel was clean, modern, and all of the staff were very kind. There is some minor construction at the front of the hotel but it wasn't an issue for us.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Ashley M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MtlWInsider, Manager at W Montreal, responded to this reviewResponded May 2, 2019

Dear Ashley M,
Thank you for such positive comments.
We are pleased to read that you had a great stay with us and you enjoyed your W experience through our design and the service offered by our Talents. Our team strives to create amazing experiences for our guests. Rest assured that I will share your good comments with all of them.
We truly look forward to welcoming you again soon.
Your W Montreal Manager

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Reviewed April 15, 2019

My wife and I recently spent a week at the W hotel in Montreal. This was our first time in Montreal and all the staff at the W made us feel like family right away. Even though there was some construction, it did not take away at all from the great time that we had. Our Chef Concierge Mirielle was amazing and always provided us with a morning smile and wonderful advice for restaurants, shopping, etc. If you are lucky enough to stay on the 8th. Floor and have Mary looking after your room, you immediately become part of Mary's family and are treated accordingly. Big High Five to All at W Montreal!!

Room tip: 8th. Floor was great.
Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank pvfuninthesun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MtlWInsider, Manager at W Montreal, responded to this reviewResponded April 18, 2019

Dear pvfuninthesun,
Thank you for writing such a nice review about your first stay with us.
We are pleased to read that you loved the service offered by our Talents, who work hard to go above and beyond our guest's expectations. Rest assured that I will share your good comments with our entire team.
It will be a real pleasure to welcome you again in the future.
All the best,
Your W Montreal Manager

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