We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,467)
Filter reviews
2,467 results
Traveller rating
1,219
827
257
95
69
Traveller type
Time of year
LanguageAll languages
More languages
1,219
827
257
95
69
Show reviews that mention
All reviews evening reception drink tickets order omelettes great location cocktail hour living room free breakfast full kitchen convention center jacuzzi tub old town presidential suite separate shower palais de congres shower stall kitchen area huge bathroom
Filter
Updating list...
133 - 138 of 2,467 reviews
Reviewed April 24, 2018

Always well taken care of at this Embassy Suites. Rooms are nice, morning breakfast has plenty of choice and the evening reception is a great way to end the day and unwind. Also had dinner two nights and the choice on the menu is very good and the meals we had were excellent.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank marcandfrancine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 23, 2018

The room was sizable and comfortable, but a bit dated and nothing special. Not a very good use of space and not an inspiring design. The drinks at happy hour were not appealing and the breakfast was very standard continental breakfast plus an omelette bar.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jennkl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John-HiltonHelp, on behalf of management at Embassy Suites by Hilton Montreal, responded to this reviewResponded April 26, 2018

Dear jennkl3,

Thank you for staying with us at our hotel. We appreciate your candor as we look for reviews to provide insight into areas where we can improve. We welcome any additional comments or suggestions you would like to share so we may work to make it right and hope you will visit us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2018

Last week again back in Montreal and also back in the Embassy. As last time very helpful and friendly staff. The room was comfortable and clean. This time the bathroom was a bit small but that is really nothing to complain for.
See you next time!

Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank YvonneGraner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 20, 2018

If you are planning to book a suite, don't book room 1121. Lots of unusable space in the vestibule, but once you get in the bedroom you have two double beds crammed together and barely enough space to get to the bathroom. The mattresses are also past their due date. I have stayed at many Hilton hotels around the world over the years and this one is below average and does not truly feel like a 4-star hotel.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank LeTour360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calvin P, on behalf of management at Embassy Suites by Hilton Montreal, responded to this reviewResponded April 30, 2018

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 18, 2018 via mobile

Embassy suits was a nice hotel in heart of Downtown . Very close to everything .
Front desk staff and concierge guy was very helpful.
The suite was nice with all amenities , however the sofa bed needs replaced as it was not comfortable at all . The blankets were in very bad condition , kind of gross.
Washrooms and kitchenette were very clean .
Breakfast in morning was good , not as adequate as some other Embassy Suites , but no complaints.
However the servers in the evening reception were rude , especially one lady on our second day, did not want to serve us or bring our drinks .she actually took our plates while we were still eating without asking. Not much at evening reception except chips and some dips etc.
Parking on site is pretty expensive but it is Downtown so I guess have to.
Overall nice place but they should replace the sofa beds and the blankets.
And train their waiter staff better.

Date of stay: April 2018
Trip type: Travelled with family
Thank Karen396
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews