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“Super!” 5 of 5 bubbles
Review of Clarion Hotel

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Clarion Hotel
Ranked #92 of 104 Hotels in Quebec City
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Super!”
5 of 5 bubbles Reviewed 12 December 2011

L'hôtel est très beau à l'intérieur. C'est très propre, la nourriture est très bonne et la chambre était superbe et grande. Je n'hésiterais pas à y retourner et je le conseille à tous.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Clarion Hotel, responded to this review, 10 February 2012
Google Translation
Cher Client
Je tiens à vous remercier d’avoir pris le temps de remplir un commentaire suite à votre dernière visite à notre Hôtel. Nous sommes heureux d’avoir su rencontrer vos attentes et c’est avec plaisir que nous anticipons le plaisir de vous servir à nouveau
Sincèrement

Eric Normand
Directeur Général
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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386 reviews from our community

Traveller rating
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    101
    110
    68
    57
See reviews for
120
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 November 2011

We traveled with 2 small kids and this hotel is great in terms of size and service. Very clean and cozy. Love the beds, they are THE MOST comfortable. We had a great sleep although we traveled with a baby and a toddler. We will choose Clarion again and again.

  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LemNov38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Clarion Hotel, responded to this review, 7 December 2011
Dear guest

I would like to thank you for taking the time to write a review concerning your most recent stay at our hotel. I was glad to acknowledge that you had a very enjoyable stay with us . I hopê you had the chance also to enjoy the pool. Looking forward to serve you again in a near future

Sincerly

Eric Normand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 November 2011

I was in Quebec city as a tourist with my family and we stayed at the Clarion for a weekend. The room was nice, the kids really liked the pool and the staff was very kind and helpful. We will definitively go back at this hotel for our next visit in Quebec city.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ric04SiR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Clarion Hotel, responded to this review, 7 December 2011
Dear guest

I would like to thank you for taking the time to share a review concerning your most recent stay at our hotel. I was very happy to acknowledge that you had a very enjoyable stay with us, I also hope you had the time with kids to visit the attraction park located only a few miles from our location. We are looking forward to serve you again in a near future.

Sincerely
Eric Normand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
montreal
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 9 November 2011

This was my 2nd time here and I must confess, the 1st time I went I was really apprenhensive after seeing hotel from outside, the parking area and the hallways....but all was forgiven once I opened the door of my room, so much so, I didn't hesitate in going back. If you're a tourist, this probably isn't the place for you...but if you have a couple of place to go while in town..this is at the cross-section of every highway there is. If you're compimng from Montreal...2 minutes and you're on the bridge going home. Rooms are nicely renovated and large, free wifi..nothing lacking. If I was to nit-pick, here's a few things...went to 2 ice machines and neither worked...a simple sign saying "out of order, ice available on...." would have helped, instead I gave up. Nice tv's but bad reception. Ok inside pool but I guess they are required to have a lifeguard on duty...I would have like privacey but felt being watched. Good news I guess for those with children. Also the DND sign on door went ignored and I had maid knocking on my door wondering if I wanted room cleaned or not..luckily I was up at that point.
Anyway, nice rooms and convenient access to highways is how I would sum it up.

Stayed November 2011, travelled solo
Helpful?
1 Thank Capfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Clarion Hotel, responded to this review, 21 November 2011
Dear Guest

I would like to thank you for taking the time to write a review concerning your most recent stay at our Hotel. I was happy to acknowledge that you appreciate your experience with us. I am glad also that you mentioned the accesibility of the hotel as we are close to all major highway, airport ,train and bus station. As per the building exterior is concerned we are planning to redo a complete face lift to the external structure as it certainly do not reflect the quality of our rooms recently renovated.As per the non respect of the DND we will adress the issue with the staff to ensure there is no reoccurence

Looking forward to serve you again

Eric Normand
General Manager
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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 October 2011

I was one of the main organizers of a conference at the Clarion Hotel, and found it to be excellent. The staff was very friendly and accommodating, the hotel's catered food was very good, and the space was clean and as we needed it. With the exception of concerns expressed by a few about vegan food which I wish could have been different, I would say the food was among the best I have experienced in a hotel setting, especially considering how reasonable the price was. The bulk of our conference evaluation forms have also turned in positive or very positive reviews for both accommodations and food. The reception staff was multilingual (French, English, Spanish, at least) which as important for our participants. I would definitely go back, whether for work or for pleasure.

Room Tip: Ask for a superior room, I believe that most of their rooms are now in this category.
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank H C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Clarion Hotel, responded to this review, 21 November 2011
Dear Guest

I would like to thank you for taking the time to write a review concerning your most recent activity at our Hotel. On the departure day of your group I was delight to hear the great comments the majority of your people were sharing with us and I am very happy to acknowledge from you as well. It was a pleasure to have you with us I will share your kind comments with our staff and we are looking forward to serve you again.

Respectfully

Eric Normand
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prescott, Arizona
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 20 October 2011

Absolutely the worst hotel I have ever stayed at in all of Canada.
From the paint pealing from there 10 story building to Fleas in the room Dogs barking all around me in other rooms, What possesses people to bring there damn dogs with them when traveling anyway mine stays at Doggie Dude Ranch, Prescott, AZ.
No laundry, no free breakfast, Pay for Play business center, Total Bu!! $h!t.

If you want it you will Pay big time here, Skip this dump.

  • Stayed September 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ChauvinEmmons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric N, General Manager at Clarion Hotel, responded to this review, 22 November 2011
Dear Guest

I would like to thank you for taking the time to write a review about your most recent stay at our Hotel.Needless to say I was disspointed that we have not been able to meet your expectations during your stay and most importantly that we did not have the chance to meet you to rectified what has been percieved by you as negative points. As being a pet friendly hotel we have a designated section where we accept dogs which is on the first floor to ensure dogs are close to an exit. All of these rooms have extra care with cleaning, after all 1 housing out of three in america owned a furry companion. As for the other amenities that you were looking for we do have laundry machine available at the hotel as well as dry cleaning service, we also have a dining room that feature daily full hot and cold buffet. We also have free internet access internet in our business center and many more other amenities that can make your stay more enjoyable needlees to mentionned that we have 130 rooms specialy designed for business including leather executive desk chair , heated floor in the bath room, citiy view from the tower and more, If you happen to visit quebec again in the near future we would be happy to make you live the true expoerience our hotel has to offer.

Respectfully

Eric Normand
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Quebec City hotels

Winnipeg, Canada
1 review
1 of 5 bubbles Reviewed 15 October 2011

I was at the hotel for business reasons. I was responsible for coordinating food for the vegans and vegetarians. To help the process, we submitted potential recipes well in advance. The hotel (eventually) got back to us agreeing to use the submitted recipes.

Upon arrival, it turned out that they had not prepared anything for breakfast (for ANYBODY, vegans or otherwise) so we needed to use the hotel restaurant's "stock" items. For me, this meant a breakfast consisting of a couple of strawberries and some "from concentrate" orange juice.

Later, we had lunch, and none of it even remotely resembled anything I had submitted. But, I trusted that a chef at a good hotel must know what they're doing so I ate it. Half an hour later, I'm quite sick. I talk to the chief (via a translator) and he says "oh yeah, the date square!" .. he AGAIN promises to use my recipes and says that for any meal where he doesn't, he'll provide me with all the ingredients so that I can be sure it's vegan.

lunch arrives.. it's a buffet.. and I've been given no ingredients, so I'm forced to go to a grocery store. Dinner arrives, no part of dinner has anything to do with any of my recipes. The main course is cous cous. I figure, they can't possibly screw up cous cous. I'm proven wrong, and sick for the second time, and it turns out they used butter.

For the remainder of my stay, I'm forced to make arrangements to eat offsite and try (and fail) to coordinate it with the conference events, since the hotel isn't close to anything at all.

The moral of the story is : if you're planning a conference here, don't trust anything the hotel tells you. They'll say whatever they feel like saying and then do whatever they would have done anyway.

  • Stayed October 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank j c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Hotel

Property: Clarion Hotel
Address: 3125 Hochelaga Boulevard | Sainte-Foy, Quebec City, Quebec G1W 2P9, Canada
Phone Number:
Region: Canada > Quebec > Quebec City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Quebec City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel 2.5*
Number of rooms: 231
Official Description (provided by the hotel):
Located at the doorstep of Quebec City, the Clarion Hotel in Quebec, offers the well-appointed accommodations and generous amenities that make your stay cozy and enjoyable. Our ideal location allows for quick and easy access to the region's highway network and puts you steps from the area's most celebrated Quebec attractions and the best shopping and Quebec dining destinations. There are so many things to do in Quebec - this is just another reason why we are preferred among Quebec City hotels. ... more   less 
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Also Known As:
Clarion Hotel Sainte Foy
Clarion Sainte Foy
Sainte Foy Clarion
Clarion Hotel Quebec/Quebec City

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