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Reviewed November 10, 2022

As so many others have said (and why we booked the Hotel des Coutellier), this small hotel is a gem and I'm so happy we chose it! We stayed one night before a cruise, but I wouldn't hesitate to choose it for a longer stay in Quebec City.

Starting with the warm greeting we got and right up until departure, everything was perfect. The young woman who greeted us was so friendly and helpful, we knew immediately that we chose the right hotel. She was very helpful about providing lots of information about local dining. Since it had been a long day of travel and was late, we ended up purchasing a bottle of the hotel's wine and munched on nuts etc. from the snacks in our room. It was actually perfect for these exhausted travelers that day.

Our room was much more spacious than I expected, and spotless. The bed was comfy and robes were provided as well as a well-stocked snack bar (for purchase). Our room was very quiet and we slept well.

We loved how the continental breakfast was left hanging off a hook outside our door in a thermal bag. Quite ingenious! I felt like I was in France as we dined at our table with (real) utensils and cloth napkins. Wonderful!

I highly recommend the Hotel des Coutellier if you're ever in Quebec City.

Date of stay: October 2022
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Thank Cruising-along
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JS Page, Directeur général at Hotel des Coutellier, responded to this reviewResponded November 11, 2022

Hello!

Thank you so much for taking the time to share your wonderful experience with us!
We are so thankful for that beautiful review!
We are happy to hear that the offered service by the staff, the breakfast delivered to the room, and the room exceeded your expectations!
You are welcome to the hotel anytime! It would be a pleasure to have you with us in the future!:)

Best regards,

Marie - Front desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2022

When you walk into reception, you're immediately greeted by friendly, caring and knowledgeable staff. Our check-in process was smooth and we had our rooms right away. The room was spacious, with everything we needed for a short stay. One thing to note was that there was so much storage room, so if you're staying for an extended period of time, this is a nice place to unpack and treat it like home. The location was near all the key attractions in Old Quebec City, including Petit Champlain, Chateau Frontenac and also 5 minutes to Gare du Palais (main train station, if you're coming in by VIA Rail). My personal favourite part about Hotel des Coutellier was the basket of breakfast (included in your stay) that they bring you every morning. Each morning was a nice surprise to see what pastries we get and started off energized. I highly recommend staying at Hotel des Coutellier if you are visiting Old Quebec City.

Date of stay: November 2022
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Review collected in partnership with this hotel
1  Thank tomsekine1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JS Page, Directeur général at Hotel des Coutellier, responded to this reviewResponded November 11, 2022

Hello Mr. Sekine!

Thank you so much for taking the time to share your great stay with us!
We are delighted to know you enjoyed the nice breakfast delivered to the room, the service offered by the staff, the room, and the location of the hotel!
We would love to welcome you again on your next trip to Quebec City!

Best regards,

Marie - Front desk

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Reviewed November 8, 2022

OMG! We were SO happy with our stay here last month. We were here for 4 nights and everything about this place was awesome!

Comfortable bed. Clean & quiet room that was nicely and modernly furnished. Yummy continental breakfast (the ONLY thing amiss for this American was perhaps some fruit, but they did sometimes have fruit in the lobby). Attentive, friendly, helpful staff who spoke perfect English (shout out to Justin for a great welcome and the young lady in the daytime who was so helpful and friendly). Nice bathroom with shower gel, lotion, soaps, etc. provided. They have various snack & mini bar treats (available at an extra cost) in the room.

They leave your breakfast each morning around 7:00 a.m. (quietly) outside your door on a hook in an insulated bag. There was always a croissant and another type of bread or roll for each person along with an orange juice for each. One day they also included a yogurt, 2 days were cheese and one day was applesauce.

We asked for extra pillows and they provided them.

We found the location great for our needs. It's SLIGHTLY off the beaten path, but was about a 5 minute walk to a VIA RAIL station, which was perfect for us as we used the train to head to Montreal after our stay here.

I happily recommend this hotel and if ever I'm back, would definitely stay here again. Thank you for a wonderful stay!

Date of stay: October 2022
    • Location
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Thank jahhp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JS Page, Directeur général at Hotel des Coutellier, responded to this reviewResponded November 12, 2022

Hi Jahhp!

Thank you for taking the time to write these kind words. We are thrilled to know the hotel as well as its small details have met your expectations. We will let Justin and Pauline know of your compliments.
We hope to see you again one day!

Sincerely,
Pier - front desk

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Reviewed November 5, 2022

Our 5 night stay at Hotel des Coutellier could not have be more wonderful or lovely. The hotel staff were all delightfully helpful and engaging. Our squeaky clean room was filled with amenities... wine glasses, fluffy robes, dishes and silverware to name a few. At 7 each morning our breakfast mysteriously appeared at our door, an insulated bag filled with breakfast goodies. The hotel's location for us was perfect, a 5 minute walk from the bus/train station and another 5 minute walk to the heart of Quebec City's old town. We highly recommend this small, 24 room, hotel to others!!

Date of stay: October 2022
  • Trip type: Travelled as a couple
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Review collected in partnership with this hotel
Thank 664gretchend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JS Page, Directeur général at Hotel des Coutellier, responded to this reviewResponded November 5, 2022

Hello 664gretchend!

Thank you so much for taking the time to share your experience with us!
We are happy to hear that the equipment in the room, the offered service by the staff, the breakfast delivered to the room, and the location of the hotel made your stay memorable!
We would love to welcome you back to the hotel in the future!

Best regards,

Marie - Front desk

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Reviewed November 1, 2022

We went to do some sight seeing and some cycling and the access to the trails is ideal. The staff is super friendly and even helped bring our bikes up/down the short set of stairs to the storage area. Paulina gave us some good tips on the bike paths and a few construction areas and how to bypass them. We like to walk and it was a short uphill walk to the upper village but, there were lots of restaurant options in lower town as well.

Date of stay: October 2022
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Review collected in partnership with this hotel
Thank Robert M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
JS Page, Directeur général at Hotel des Coutellier, responded to this reviewResponded November 2, 2022

Hello Robert M!

Thank you for taking a moment to share your thoughts about your recent stay with us. We are glad you got to enjoy good dining experience in our area as well as Quebec City beautiful bike paths. We still have many more tips for you so it would be a pleasure to welcome you again!

Best regards,

Pauline
Administrative assistant

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