The staff at the hotel are very pleasant, knowledgeable, and extremely helpful. We had a room with a king bed and an ensuite bathroom. The room was spacious and well equipped. The location of the hotel is why I gave it four stars. It is a 15 minute walk to old town Quebec and is only 5 minutes from many restaurants that are frequented by local Quebecers who enjoy good food. The Plains of Abraham are a half a block away.