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Reviewed October 14, 2018

Wonderful stay. Hotel was clean, room was spacious and comfortable. Breakfast was more than just continental which was a wonderful surprise. Staff went beyond their role in being helpful, and they are friendly and courteous.

Room tip: Appreciated that room had no evidence of smoking nor dog hair (since dogs are aloud).
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ljr978335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations_Client, Responsable des relations clients at Hotel & Suites Le Dauphin Quebec, responded to this reviewResponded October 15, 2018

Oh great! You cannot imagine how happy we are to know that you call our hotel "Hidden Gem". The only thing we want is to make your stay as comfortable, easy and enjoyable as possible. By reading your review we have this amazing feeling of mission accomplished! Thank you for sharing your high level of satisfaction. We look forward to welcoming you again soon! - Myriam Boucher, communications assistant

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Reviewed October 13, 2018

Great layout and very modern. Our bedding was disgustingly dirty and had to be changed. Although the staff was quick to change out the bedding. Breakfast was good and lots of room for seating. Overall would stay again.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank EvAnD0nAlD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations_Client, Responsable des relations clients at Hotel & Suites Le Dauphin Quebec, responded to this reviewResponded October 15, 2018

Thank you for your review. We are pleased to know that you appreciated the layout of our rooms and our delicious breakfast buffet. We are sincerely sorry about the cleanliness of the bedding. It was sure that we changed it with no delay. We will be happy to welcome you again the next time you are in the area. :-) - Myriam Boucher, communications assistant

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Reviewed October 11, 2018

This hotel has one partially adapted room / "suite" with a 2nd king size bed, a wall pull-down bed with a quality mattress. This bed has enough clearance and height for transfers with a transfer board or a patient lift. The bathroom is accessible but NOT adapted! No roll-in shower, just a standard bathtub shower!

We have stayed in this room twice already and would go again.

Room tip: CAREFUL - Rooms 10x on the ground floor have no windows !!!
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Andreas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations_Client, Responsable des relations clients at Hotel & Suites Le Dauphin Quebec, responded to this reviewResponded October 16, 2018

Thank you Andrea for your review. We are more than happy to know you always have a good time during your stays with us. As you mentioned, our Distinction accessible studios have support bars in the bathroom, adapted shower chair, clear passage ways, lowered bed and 24h phone support. Since we want your stay to be as enjoyable as possible, do not hesitate to call us to share your thoughts of what should be added to make your stay more comfortable and our studios more adapted to your needs. We will be glad to welcome you again the next time you are in the area. :-) - Myriam Boucher, communications assistant

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Reviewed October 8, 2018

This hotel is very clean. However, the rooms are very basic. We had "presidential suite" which was decorated very basic. The room was clean. However, the beds are super hard. We had to cancel the second night because we had such terrible sleep. The hotel management was very accommodating to help us with Expedia as we booked through them and we were able to be refunded for the second night. If hard beds are not an issue for you and very basic accomonadaitons then this hotel might suit you. Hotel staff very friendly and helpful.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank shiba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations_Client, Responsable des relations publiques at Hotel & Suites Le Dauphin Quebec, responded to this reviewResponded October 10, 2018

Thank you for your review. The cleanliness of our hotel is one of our priorities. We are happy to know that you appreciated it. We are truly sorry to learn that the comfort of our beds did not met your preferences. We can always add a feather mattress topper for an extra layer of softness. We hope to welcome you again! - Myriam Boucher, communications assistant

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Reviewed October 8, 2018 via mobile

We were allowed to check in early which was wonderful. The hotel was very clean and comfortable. The staff very helpful and friendly.
Location is close to several restaurants which was nice because did not have a car.
They have a self serve washer and dryer that is free for guests to use. They even supply the detergent.
Rooms have a small refrigerator, microwave, and Keurig for coffee.
In the lobby there is 24 hour coffee, tea, hot chocolate, orange & apple juices, and ice tea.
We enjoyed our short stay and would recommend the hotel to anyone. Very family friendly. There is an indoor pool and a small play area for littles which even has toys.
Breakfast was crowded but had a great selection of food. Breads, croissants, waffles, eggs, beans, yogurt, plus lots of other things. No need to walk away hungry.
Overall a great stay.

Date of stay: October 2018
Trip type: Travelled with family
Thank kimcI2699NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Relations_Client, Responsable des relations publiques at Hotel & Suites Le Dauphin Quebec, responded to this reviewResponded October 8, 2018

Great! Thank you for your detailed review. We are happy to know that your stay with us has meet your needs and expectations. We hope to welcome you again to renew the experience! :-) - Myriam Boucher, communications assistant

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