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All reviewspool arearicky's restaurantpoolside roompool attendantattached restaurantwestern hotelsthird floorrooms are cleanalbert streetstayed one nightfront desk staffbusinessbwrickstournamentvehiclepet
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Reviewed June 2, 2018 via mobile

Stayed for one night at this property. It’s located within a 15 minute drive from Regina airport. The property is older and could use some updates.

The check in was easy and fast. Reception staff was polite and pleasantly welcomed me.

Room was adequate. Linens were clean and crisp and the bathroom was dated but clean. Carpets in the room are in need of shampooing as there was a bit of stale odor in the room.

In the morning I was looking forward to breakfast. The restaurant does not open until 7:00am. This is not convenient for business travelers. The restaurant is likely not owned by the hotel and there wasn’t the normal BW breakfast bar. To be in a large city as Regina and not accommodate business travelers with a 6:00am breakfast start is a big negative for me. They have a grab-bag offering at the front desk but it’s not a good substitute for a hot breakfast to start a business day.

There is not a lot to draw me back to this hotel, except for the price ($126cad : $96usd). Next trip I will try another property more suitable to business travelers.

Stayed: June 2018, travelled on business
Thank Roadking818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this reviewResponded June 25, 2018

Dear Roadking818:

We are saddened to hear that the Best Western Seven Oaks was not the exceptional experience you truly deserve. Thank you for offering your perspectives on our facilities, pricing, and accommodations. We are glad you found our convenient location and friendly staff well suited to your travel needs. We are grateful for your feedback regarding breakfast options and will use it toward making improvements to our hotel moving ahead.

Sincerely,

Kell S
Director of Sales
Best Western Seven Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 31, 2018 via mobile

Reserved two double rooms and Air conditioner in Both rooms seemed to be pre-set or non-working. Had to have 2-fans put in one room and portable Air Conditioner in other room. Beds and pillows were very comfortable and everything very clean except for the Hot Tube. The Hot Tube was VERY old with only 7-jets and 2- didn’t work and NO Sand Filter so all kinds of sediment and floating things in the water so keep out of it until it’s upgraded. The staff were great and helpful. Ricky’s restaurant is attached with very good food and if you don’t want your FREE Hotel breakfast you can order whatever you want and get $4 Off.

Stayed: May 2018, travelled with family
Thank aqccorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this reviewResponded June 1, 2018

Dear aqccorp:

Thank you for offering your perspectives on the Best Western Seven Oaks. We are certainly glad you enjoyed our pleasant, comfortable and clean accommodations and found our property an excellent choice for any sports team looking to have a fun time. Please accept my sincerest apologies for the issues you experienced with the room's AC - we experienced an extended stint of unseasonably hot weather and have since retained the services of a HVAC company to repair/replace several poorly functioning units. We appreciate your very encouraging feedback regarding our customer-centric staff and Ricky's restaurant and will also examine your suggestions for further improving the jetted tub. Please consider making the Best Western Seven Oaks a part of your future travel plans.

Sincerely,

Kell S
Director of Sales
Best Western Seven Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 27, 2018

This hotel has a great pool courtyard inside in the middle of the hotel with balcony rooms overlooking it. The front desk staff were very friendly and courteous and offered helpful information for our time there in Regina. The hotel is close to the airport; there are places to eat which are close to the hotel; and there is an onsite restaurant where you are invited to have a complimentary breakfast after your night's stay. The rooms are roomy and the king bed we slept in was wonderfully comfortable.

Stayed: May 2018, travelled as a couple
Thank hatfammd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this reviewResponded June 1, 2018

Dear hatfammd:

Thank you for bringing your family out to enjoy a wonderful time here at the Best Western Seven Oaks. It certainly seems you kids all had quite a time experiencing our fabulous pool area, with our 3 story, 240 foot Juggernaut water slide, jetted tub and kiddie's splash area. We are happy to hear that our convenient location and that our staff was friendly and helpful as ever. We sincerely appreciate your glowing recommendation, and anxiously await the chance to welcome you back to our hotel.

Sincerely,

Kell S
Director of Sales
Best Western Seven Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 12, 2018

The hotel it self is a little old and is starting to show it's age. The rooms are very clean and very quiet. The attached restaurant is very clean and the prices are very good. The hotel gives you a voucher for an excellent breakfast

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank GlenBeaumont_Alberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kell S, Director of Sales at Best Western Seven Oaks Hotel, responded to this reviewResponded June 25, 2018

Dear GlenBeaumont_Alberta:

We are happy to know that despite our classic charm, your time at the Best Western Seven Oaks was pleasant and positive. Thank you for sharing your comments about the meticulously clean guest rooms and excellent complimentary breakfast. We are always working to improve the experiences of our guests, so your insights are certainly welcomed and appreciated. We appreciate your recommendation and hope you will make the Best Western Seven Oaks a part of your future travel plans.

Sincerely,

Kell S
Director of Sales
Best Western Seven Oaks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 12, 2018 via mobile

We have stayed here once a year for about 6 years due to the location for a tournament & the waterpark for our teams. This year we had a poolside room which was small and had terrible beds. The restaurant food is good & we used our free breakfast vouchers. The only negative is waiting to be seated & for the food when you have early morning games. If you don't need pool side access, ask for a third floor room. They are WAY better.

Stayed: May 2018, travelled with family
Thank 686valy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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