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Reviewed September 28, 2018

This hotel was just what we needed after our long flights and touring around all day. Our room was clean and comfortable. The shower was five star and among the best we've ever had on our travels. The staff was friendly and helpful. We had dinner at the Hue Oasis restaurant in the hotel that was delicious. We will be recommending the hotel and restaurant to our friends and family.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 26, 2018

No elevators. No help moving luggage. Restaurant was closed. Rude front desk attendant. Clean room. Could hear others drag luggage up and down the stairs. Shuttle is free, which is nice. Am I at 200 characters yet?

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Slivered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco C, Guest Relations Manager at SKKY Hotel, responded to this reviewResponded September 28, 2018

Thank you for your review. We are sorry that since we are a small hotel with only a ground floor and second floor, there is no elevator. There is a small flight of stairs and guests who prefer cab ask for ground floor room.

We also apologize if you found one front desk agent rude, which is usually not the case at all, the vast majority of our guests comment on the friendliness and professionalism of our staff. We will investigate accordingly as we wish all guests to feel welcome.

Thank you for choosing to stay with us and we wish you safe travels,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2018

Hotel it located so far away from downtown. It doesn't have a restaurant for breakfast, only a sushi restaurant for dinner. Furniture in room very cheap, not taken care of, not the experience we were expecting. Trip advisor needs to get this hotel off the top list.

Room tip: noisy, travelers seemed to be workers in area. Lots of trucks, to far away from town
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank SantaMaria_CaPam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francesco C, Guest Relations Manager at SKKY Hotel, responded to this reviewResponded September 25, 2018

Thank you for your review and we are sorry that unlike the vast majority of our guest you did not enjoy your experience.

The restaurant at hotel is open for lunch and dinner and there is a restaurant at the hotel next door which does a full breakfast. We also provide complimentary nespresso coffee for our guests so that they can make a morning coffee.

As for the rates, our rates are on par with the other hotels in Whitehorse and fluctuate between high and low season. We wish you safe travels always.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018 via mobile

You could walk there from the airport but their shuttle meets all planes. Flight crews stay here - a good sign.
Rooms are spacious and well appointed. Beds are comfortable shower is excellent. Free wifi.
A good restaurant on site but not associated with the hotel and offers no breakfast which is next door at the Chalet restaurant.
Take #3 bus to and from town and buy 10 dollars worth of tickets at city hall (10 seniors tickets)
Walk to Beringia museum and transportation museum.
Staff are friendly and helpful and are fluent in English French and German.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank CanadianBaconToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 17, 2018

Spacious clean room, conveniently located across from airport. Good value compared to B+B's in town offering similar sized rooms. In fact, we cancelled one of our B+B bookings to stay here instead. Highly recommended.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank LennardS53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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