We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (130)
Filter reviews
130 results
Traveller rating
78
43
9
0
0
Traveller type
Time of year
LanguageAll languages
78
43
9
0
0
Show reviews that mention
All reviews turn down service great location good eats quality coffee extra coffee unexpected touch conveniently located on main street real cream restaurant attached to hotel excellent hotel complimentary bottles of water recent renovations great shower major renovation nicest hotel train station parking lot is small
Filter
Updating list...
3 - 8 of 130 reviews
Reviewed 5 weeks ago via mobile

The Edgewater is a really lovely hotel with fully renovated rooms and nice comfortable beds. The housekeeping is exceptional and rooms were always cleaned very well while we were out seeing the sights. The only problem we had was that the walls are quite thin, so you can hear conversations and vacuuming pretty well through them. This wasn’t ever at unreasonable times, but because we were up late for aurora tours it felt early for us!

Friendly staff, would definitely recommend.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank lferobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wray411, Manager at Edgewater Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your recent feedback on your stay at the Edgewater Hotel. It was a pleasure to accommodate you during your recent trip to Whitehorse.

Providing the highest level of hospitality is our number one priority, and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the hotel team to ensure the necessary guidelines are in place to prevent the opportunity presented from occurring in the future.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Whitehorse.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 16, 2018

The Edgewater is not the cheapest hotel there but it is located on Main Street and as the name says close to the water - the Yukon River. A smaler and oldfashioned hotel with a nice bar/restaurant and helpful people at the reception. When in Whitehorse I prefer to stay there but it is often completely booked so one has to make an early reservation!

Date of stay: May 2018
1  Thank lims_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wray411, Manager at Edgewater Hotel, responded to this reviewResponded October 17, 2018

Thank you for your review of the Edgewater hotel lims_11. It is a pleasure to hear that we are your preferred choice of hotel when in the Whitehorse area. We appreciate your feedback regarding our staff and will pass along your kind words. The location is definitely enjoyable with the beautiful Yukon river across the street with it's scenic views. I look forward to having you stay again with us soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 9, 2018

The hotel has a shuttle from the airport so no trouble getting here. The rooms are nice with extremely comfortable beds and very good quality bedding , we were impressed. The bathroom was well laid out, good quality fittings and large thick towels with nice toiletries. Everything you need in a hotel room , if I had to pick up on anything it would be :- please put china cups in the room for coffee, paper ones just aren't the same. But we will certainly use this hotel again when returning.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank arisaig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wray411, Manager at Edgewater Hotel, responded to this reviewResponded September 12, 2018

Thank you for your lovely feedback on your stay. It was wonderful to read that you enjoyed your guest room. Indeed, our beds are incredibly comfortable, thanks to the plush Northern Feather bedding. We are also happy you enjoyed the scent of our in-room toiletries;
We appreciate your feedback about the china cups and has given me something to think about. I am always looking for ways to improve on the guest experience. Please contact us and we would be happy to assist in making return reservations for you at the Edgewater hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2018 via mobile

We stayed at this hotel for our on overnight stay in Whitehorse. New renovation, beautiful room with great blackout curtains. Restaurant in this hotel was great as well. Front staff was great. It was busy when we arrived, we couldn't get a room at sister hotel the Best Western, they referred us to the Edgewood. We had a bit of a wait for our room as we arrived early in day, but I got that feeling that they got us in as soon as they could!

Date of stay: July 2018
Trip type: Travelled as a couple
Thank LovinCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wray411, Manager at Edgewater Hotel, responded to this reviewResponded September 6, 2018

Thank You for your review of the Edgewater hotel. We always appreciate the feedback we are receiving our newly renovated guestrooms. I am glad that are guest reception staff was able to assist you so quickly in getting a room for you. I will pass on your kind review of them.
If you ever travel back to Whitehorse we would love to have you return as a guest again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 2, 2018

Two night stay on main floor, right downtown. Recent renovations meant very nicely appointed rooms: linens, bathrobes, bathroom product looked nice, nightly turn-down, excellent Seattle's Best coffee maker with fresh cream in mini fridge (for our use-not a mini bar). Fairly quiet except for occasional walker going by our open window, which was on sidewalk level. VERY convenient shuttle picks up and drops off guests at main hotels, 24 hours and for free....just alert hotel desk, which is open 24 hours, if need early morning pickup. One night included our breakfast in adjacent restaurant and where one must go to get ice. Food very reasonably priced and staff most congenial.

Room tip: Assume there is an elevator but my friends mostly stayed upstairs while we were on main floor
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Helen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wray411, Manager at Edgewater Hotel, responded to this reviewResponded September 6, 2018

Hello Helen R, thank you for your five-star review! ! Our entire team is thankful to learn that your stay was enjoyable. We always appreciate the feedback we are receiving our newly renovated guestrooms. We definitely strive to bring modern convenience to our rooms with those little extras for comfort.Upon your future travels to Whitehorse, please do not hesitate to reach out to us and let us know how we can make your future stays

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews