The booking process was easy and I would encourage them to stop people printing emails but just to present a bar code when they arrive on a phone for example. The cashier could have been friendlier and suggested options for me and the children as we arrived. We took a map, not offered one and off we went.
The children wanted lots of interactive hands on activities aka 'We the Curious' style and they got some of this but wanted more. There were not enough air plane seats, cockpits, costumes, etc. to try and on and play with. This could be improved. Not all the interactive electronic exhibits were working and while they liked punching their card it was difficult and needs improving to make it more child friendly. We also couldn't find all the stamping machines. My children age 7 and 9 years don't want to read text about exhibits.
Concorde was good and the projection on the side was nice. The video about first woman to fly and design a plane was too quiet and we would have preferred one about Concorde such building it and seeing it flying which is what is was made for! The children enjoyed making paper air planes. We had no queue on Easter Sunday when we visited to access Concorde but signs on the seats asking children not to sit on them is a bit much as that is what children want to do.
Cafe served reasonable food options and ok prices but no children specific cold options available, this needs addressing.
Shop was well stocked and could have more Aerospace souvenirs.
Overall a good few hours spent here and glad we can return again with our ticket making the cost more reasonable.
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