We just got back from a week at the Palace and had one of the best vacations ever. While the hotel, grounds and views are all stunning, it really was the staff that made this stay so wonderful. They all go out of their way to accommodate every request and they always have smiles on their faces. Other reviews mentioned that the pictures don’t do this hotel justice and I would have to agree. Being immersed in the beauty at every angle was so utterly relaxing and peaceful.
We stayed here with our 8 month old and our 2.5 year old. The hotel is very romantic and great for couples but it was also perfect for families and they had everything to accommodate the children: cribs, pack-and-play, highchairs, children’s games and movies and even baby floats and kids’ snorkeling gear available. They also have a ping pong table and a pool table. The upper pool was very shallow with an entry incline which was perfect for little ones and the 5 resident peacocks were also a big hit.
We stayed in the Royal suite on the 3rd floor of the main building and the hotel’s beach was 3 flights down the cliff via a circular staircase which passed by the Cliffside suites. So needless to say we got our daily exercise going up and down. They did have an elevator in the main building but that was only turned on in the evenings.
The dining tables were set up on the outside patio and each couple / family had their own designated table. All meals were served here but you always have the option of requesting a meal elsewhere like in your room or poolside or as a picnic on the beach. Breakfast was served from 7-9am, lunch from 12pm-2pm and dinner from 7-9pm. The food was all very good, fresh and healthy. In the late afternoon they serve you some gourmet nibbles and drinks whether you are down at the beach or poolside. There are always drinks and snacks out in the open-plan kitchen where you can help yourself whenever. In the evening it is a bit like a cocktail party where everyone gathers to chat before dinner. It was all so lovely and elegant. You really do feel like a guest in the private home of an eccentric and generous host.
Housekeeping comes by to clean the room and collect your laundry during the day, and then they come by again in the evening for turn down service and to deliver your clean clothes. When we arrived the room was filled with fresh flowers and the Jacuzzi was filled and waiting.
We had a car rental and visited a number of beaches along the coast. Playa Caleton was a pleasant, protected bay just a few minutes west of the hotel, with calm waves and locals who serves you drinks or meals right on the beach (they will actually bring out a table with chairs and plop them in the sand wherever you wish to dine). Playa Diamante, 20 minutes to the east, had great reviews as being calm and good for children but the sand was so fine it was like mud and it just smelled bad there. Playa La Entrada, 5 minutes further west, was gorgeous. A river empties into the sea here and there is a vast spread of sand with calm waters.
The review just before this one really covers it all and I would agree 100% with everything they said – the sound of the ocean, the beach, the grounds, the tranquility, the food, etc. I think we were there at the same time (hence their reference to the children?). Thank you, thank you to everyone at the Palace for making our trip as perfect as it could be! We cannot wait to return.
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- Also Known As:
- The Palace At Playa Grande Hotel Rio San Juan