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“Nice for the price”

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Railay Bay Resort & Spa
Ranked #7 of 12 Hotels in Railay Beach
Reviewed 7 September 2017

My wife and I spent 4 nights here in early September. The location is a short walk to the beach, and everything you need is available within a short walk. There are good bars and restaurants to choose from on the nearby walking street. The rooms are nice, with comfortable beds and good air conditioning. For the price, you can't beat it. Just be aware, this isn't a western-style 4-star hotel. It's a hotel built on a peninsula that is cut off from the mainland. Toilet paper has to be thrown in trash bins, and the tropical climate can make the rooms a little damp. With a beautiful beach and tons of excursion options though, it should hardly matter. You shouldn't be spending much time in your room. At less than $100/night, I'll definitely be going back anytime I need a quick beach getaway.

Room Tip: If possible, a room closer to Railey West would be best.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 34 of 2,170 reviews

Reviewed 7 September 2017

I have not stayed at other places in Railay beach but I would assume this resort has the best view (view from the pool) I was amazed! Sat by the pool and just took all of it in. Had the best seat for the sunset. The room was clean, had everything we needed. Check in and out was very easy. No problems. They were doing renovations while we were there but barely noticed, only when eating breakfast at the hotel restaurant but didnt bother us. Also, we took a long tail boat from Ao Nang and they dropped us off at the beach (west?). Luckily I am a light packer and was able to carry my small suitcase from the boat and through the sand. They have a pier on the other side (Railay east?) which is much easier to use if you have baggage. The hotel can also arrange transportation. We used their services leaving and had no problem getting to the airport. Wish I could have stayed longer! LOCATION is what is all about here! Can't get better than the pool views!

Stayed: August 2017
3  Thank Chelyn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

Beautiful place, gorgeous rooms and bathrooms, friendly staff and good pool. Only spend one night here but could have easily stayed longer. Only down side was couple in room next door played very loud music till 4am and were unresponsive when asked to be quiet. Railey is stunning but not a great deal to do if staying for a long time.
Would definitely return.

Stayed: March 2017, travelled as a couple
3  Thank pez1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

Do not come here and sleep and inhale mold and mildew! THIS PLACE IS A HEALTH HAZARD! first and only bad review I have ever written. I was so shocked by the uncleanliness of this hotel. It markets itself as a 4 star hotel, when it should really be a 2 star. Without notification they under renovation and the poolside was busy with construction. You could only hear drills and hammering, such a shame. Then our room smelt like mold and mildew. So badly that we asked for someone to inspect the room. Their solution was spraying perfume. We left the room because it was too horrible to bear, came back later to find the smell worse. We asked to switch rooms by this point and they downgraded us into a smaller room. We contacted the manager Surayat and he just said we complain too much and was extremely rude. Take your business elsewhere. So many other great resorts on the beach.

Stayed: August 2017, travelled as a couple
12  Thank globetrotter987123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

Before you book with Railay Bay Resoirt, be aware of the following:

1/ Railay Beach is cutoff from the rest of Krabi and is only accessible by boat. From the airport, you'll need to take a taxi to Ao Nam Mao pier (30min) and then a 15min boat ride to Railay Beach East. From there, it's a 5 minute walk to Railay Bay Resort.
2/ If you’re looking for a lively nightlife, don’t go to Railay.

PROS:
- The resort is right on the beach straddling both Railay Beach West (with the nice beach) and Railay Beach East, where most of the long tail boats dock.
- The beach is gorgeous and relatively secluded - for Thailand (because it is hard to access).
- Food choices are limited. My recommendation is to eat at one of the many restaurants along Railay Beach East as they are more reasonably priced than the few on Railay Beach West.
- The resort is 3-4 stars and there are 1-2 better options in Railay but for the price, it’s ok.
- Railay is relatively family friendly compared to other parts of Thailand (e.g. Pattaya).

CONS:
- Everything is significantly more expensive compared to the rest of Thailand.
- Some restaurants don’t serve alcohol.
- There isn’t much to do in Railay at night.
- There isn’t much shopping either, if you’re into that. People come to Railay for the climbing and for the beach. Not much else.
- Breakfast is really basic.
- The hotel is worn out.
- The resort has a weird Happy Hour: from 8 to 9!
- It can get crowded during the day with day-trippers coming by long tail boats.

Room Tip: Make sure you stay in a room near Railay Beach West (the good beach)
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  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
11  Thank JeanValjean78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

We visited the resort a few days ago and first of all, they didn't advise us that all the area on railay beach west is u set renovation. We would never have chosen the resort if we had known about it.
The welcome was really cold we were handled like teenagers on a school trip: if you loose the key, you will pay for it, if you don't soil the linen and so on. For anything you ask you have to pay before the service... we have to kids and every time I asked the golf car driver to bring me o. The other side he was not available....you really feel uncomfortable with this people they simply never smile, for sure that's not Thailand-way.

Stayed: August 2017, travelled with family
4  Thank Valentina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

After spending a first wonderful week in Khao Lak we made a bad experience at the Railay Bay Resort & Spa. We (2 families) booked the more expensive suite cottages but what we didn't know and nobody was giving us a heads up was that the 2 cottages were located right next to a massive construction site with jackhammers all day long and garbage all over the place. The rooms were not clean, particularly the bath rooms and even worse smelled like mould which is why we had to light up incense sticks. The air-con was very loud. The whole facility was out-dated. The outdoor shower drain were clogged. Received phone calls in the middle of the night for supposedly ordered food (which we apparently never did). Everywhere threats to get fined for all kinds of stuff and more made us feel not welcome. When we tried to complain at the reception the personnel referred to management but we were not able to talk with them personally. Nice location but terrible hotel. The only reason for giving it 2 point is the one pool in the middle of the site which was good. The other pool at the sea is far too noisy to relax because of the mentioned construction area. Breakfast was okay.

Stayed: August 2017, travelled with family
5  Thank ChrisPhil178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Railay Bay Resort & Spa

Address: 145 Moo 2 | Ao Nang Amphur Muang, Railay Beach, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Railay Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Luxury Hotel in Railay Beach
#5 Top resorts Hotel in Railay Beach
#6 On the Beach Hotel in Railay Beach
Price Range: $111 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Railay Bay Resort & Spa 4*
Number of rooms: 141
Official Description (provided by the hotel):
"A pearl in the Andaman for you to touch." Railay Bay Resort & Spa is part of an exclusive group of resorts that have beach front access to the renowned Railay Beach, which is perfectly located in Krabi, a most picturesque province. You will find that we are the only beach resort that has a West to East orientation at Railay Beach. ... more   less 
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Also Known As:
Railay Bay Resort And Spa
Railay Bay Hotel Krabi Town
Railay Bay Resort & Spa Railay Beach, Krabi, Thailand

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