Spent two nights here and would definitely recommend it. Every thing is very clean and fresh looking. All of the staff were very nice. We had dinner and two breakfasts during our stay and the food was excellent. We will definitely come back if we are in this area again.
Visited here for a meal with friends. The food was excellent with a good choice of dishes. Service was good and the restaurant is very smart and clean. I would definitely come here again and recommend it to anyone visiting this area.
We stayed on the Sunday night deal. Fantastic room with settee and nice big bathroom, Very friendly staff and a lovely sunday lunch included in the deal we stayed on. Breakfast was very fresh and tasty. We would return.
Stayed at Beamish Park Hotel for two nights to visit the Beamish museum as the hotel is so close. This is a very mixed review and I feel a little guilty for criticising the place because the staff and service were absolutely brilliant in the hotel and restaurant.
On the plus side: the hotel is in a lovely setting with great views. The staff are excellent. The food was pleasant. There was an issue with the bed in the room I had booked and we were immediately upgraded. The bed itself was really comfy. The other facilities in the room met our needs. It was lovely and quiet in our room despite a party downstairs.
On the down side: some areas of the hotel are unclean, dated and worn. The carpets are stained and worn in areas. It was really cold despite hot radiators. The windows were not double glazed and it was draughty. Despite its lovely setting there was no view from either room. It feels very strange having to walk through a large room set up as a wedding venue (red carpet and everything) to get to our room. Some people’s rooms are actually in this area. I’m glad I wasn’t one of them. It felt and looked like a motel rather than a hotel.
I doubt I will return which is a shame as the location and people were fantastic.
Everything we had asked for was honoured by the hotel before we arrived (bath, quiet location, large bed, disabled access, non-smoking) and the welcome was very friendly, honest and helpful. The room was sizeable and we had direct access via patio doors to our car parking space - a big bonus. We had an evening meal on the first night, and were pleased with the portion sizes, although the peppers on the katsu curry were very hot and spicy.
For me the highlight was the breakfast service. Two of the staff in particular couldn't do enough to make sure we had everything we needed and were very engaging.
