DUMP. No heating no double bed no service
Checked in late Saturday afternoon.was at a wedding at beamish hall.(not to be confused with beamish park)
Chucked bag in and straight to wedding.
Upon return room was cold so turned on radiator. Didn’t work. Had requested an extra large double bed and even received a message saying they’d managed to sort. It was in fact two singles pushed together with a blanket over the top. Great for sinking into middle (sarcasm)
Contacted reception and the night porter said to speak to reception in the morning. Asked about checking out straight away and getting a refund but he couldn’t make that decision. He called the duty manager who informed him they were finished work for the night and that they were just a restaurant manager anyway.
So about to endure a night in a down market premier inn with no heating and a terrible bed.