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Reviewed July 11, 2017

We were attending a wedding and turned up before the check in time. The staff were really helpful in preparing our room early so that we could change into our wedding attire. First impressions of the hotel were that it looked and felt impressive, but at the same time welcoming and homely. Our room (1) was very nice. It was a good size, with a larger en suite than expected. Both were well appointed, with a lovely powerful shower. The food, and service at the wedding breakfast was excellent, as was the evening buffet. It was very warm over the weekend and a fan or air conditioning would have been welcome in our room, as it was difficult to sleep in the sultry conditions. Breakfast was a buffet style with plenty of food available to suit all dietary requirements. Getting a second pot of tea was no problem during our relaxing breakfast in very comfortable surroundings. Although not cheap, the experience of staying at Burley Manor proved worthwhile, and I don't begrudge a penny, which is saying a lot for me! Thank you, and well done Burley Manor. You certainly know how to put on an excellent wedding.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 10, 2017

Firstly the good points - the grounds are lovely, the room was large and had an external door giving access to the gardens, pool and a short walk to the restaurant and bar area.
The hotel is a few minutes walk into Burley giving access to local shops, pubs and cafes.
Breakfasts were good although hot food arrived while we were still having cereal so we ended up eating with cereal plates on our knees as the table was too small to accommodate two plates.
I see a previous reviewer has commented on this, so it wasn't just us. Surely the kitchen can time this a bit better, I know the excuse is hot food is cooked when ordered but I've never had this experience in any of over 20 hotels I've stayed in.
Now the negatives - the room needed a good clean, cobwebs were hanging around the bathroom and every time the extractor fan started it blew dirt into the sink. Several dead insects were lurking around the extremities of the room.
Our room (No 35) was next to an corridor door that gave access to the pool and banged loudly every time someone walked through (frequently), surely a soft closer would be a bonus?
The walls were paper thin and we could easily hear the conversations of the people in the room next door. We could also follow the Wimbledon scores from their TV without having to switch ours on. Eventually we had to put the radio on just to drown out the noise.
Worse was to follow, the next day we returned from a day out to find the external door to our room standing open giving access to anyone walking past, i.e. everyone in the hotel.
Luckily ipads, phones etc had not been removed and when we informed reception about the door they took £10 off our bill and said they'd have a word with housekeeping.... so lacklustre cleaning and security.
Evening meal was disappointing so walked to the Burley Inn the next night and had a much better experience.
Not all items were available on the breakfast menu (no trout in Hampshire) and we had to keep asking for butter and milk so ended up pinching it off other tables.
Don't think we'll be back.

Date of stay: July 2017
Thank suziepq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 8, 2017 via mobile

Stayed at burley manor with my husband on our first trip away from children. The location is just stunning, we had a room overlooking the deer park and saw the deer wandering all the time which I loved. The room was nice but some kind of plumbing fault (maybe just an old building issue) meant a noisy bathroom. We had dinner at the restaurant which again had a fab view, and breakfast was brilliant at a bargain price. Service was really good. Only downside was we didn't realise there was a pool so we didn't use it - real shame as it's beautiful!

Date of stay: July 2017
Trip type: Travelled as a couple
Thank KathySeastron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 7, 2017

This beautiful Country House Hotel and restaurant is set in acres of serene countryside. Staying and dining here makes you feel like you are in the aristocracy. We ate out in the garden overlooking the grounds and it could not have been better

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Andre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 6, 2017 via mobile

On this occasion great service n tip deserved. Varied selection of tapas whin were individually enjoyed. Will return asap! Setting of the village and Hotel/Restaurant idyllic. An all year round choice.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank 104howardl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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