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“Loved It - Great Staff, Great Food, Great Pool” 4 of 5 bubbles
Review of The Jayakarta Suites Komodo-Flores

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The Jayakarta Suites Komodo-Flores
Ranked #8 of 16 Hotels in Labuan Bajo
Hillsboro, Oregon
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Loved It - Great Staff, Great Food, Great Pool”
4 of 5 bubbles Reviewed 8 August 2011

Labuan Bajo is an interesting place to visit. Definitely off of the beaten path. The Jayakarta is the nicest hotel in Labuan Bajo and is basically isolated, though a few other hotels nearby are walkable.......but you are basically captive and need the hotel staff to take you any where you need to go...like ATM macine.

The staff was awesome and help us set up a great excursion to see the Komodo dragons on Komodo and Rinca islands. The food was excellent. The room was incredible, but it turns out we got free upgrade to suite because my wife's sister works for a powerful banker in Jakarta and made sure we were take care of. (If you are not aware....Indonesia suffers from severe corruption.....a bribe goes a long ways.....unfortunately.) The pool was great and my daughter and I played chess with the half life-sized pieces.

Jayakarta sits right on the beach. The ocean does not look inviting to swim in....but the pool is great and there are free cabanas to protect you from the intense sun if you are a Bule like me.

BVD

Room Tip: Nice rooms, clean, but expensive
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  • Stayed August 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank WIVD60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Paris, France
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 July 2011

Definitely unique hotel and we love their staff. The pool are nice, the sunset so beautiful.
So kindness and always offering us what we need with the best price. We stayed 10 days and they always provide us what we need and yes for sure, we'll back!

Room Tip: The room is very tidy and great! They had a unique furniture.
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  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Marrie_Marry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russia
Level Contributor
137 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed 20 June 2011

We have chosen them to stay just for one night before our boat trip around Komodo.
Their representative was meeting the potential clients at the airport and offering free pick-up.
The accomodation and its price point is really nice. The deluxe suite is really well equipped with different stuff. The swimming pool is also nice. Breakfast is rich and various.
The only thing which is missing there to make this place perfect is beach, it is dirty and not suitable for swimming. So it is the perfect choice for one night stay nevertheless.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Alex_JaneRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adelaide
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 5 April 2011

really enjoyed this new 2 yr old hotel by the beach..Its' peaceful, quiet and the room is spacious. The breakast is plantiful and nice. The dinner is really nice indonesian food, excellent cook, much better than restaurants in Labuan bajo. The swimming pool is crystal clear and so invinting espacially afer a sweaty humid day run around. There is massage, gym and dears, geese, cows in the grounds, in addition to tennis court and badminton court. Free airport transfers. And very polite and smiling staff always ready to give a hand or advise.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank PjKcontributor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 March 2011

Very beautiful hotel, I and my partner would like to come back and spend days in here.
Staff are great !. Felix in reception has a very genuine smile ! thank you for making our stay so memorable !

  • Stayed January 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank crizztjong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 February 2011

The hotel is very new and the poolside is very beautiful. The location out of town makes arranging things in town quite difficult.If you want to stay in a quiet location this is nice.
I had lots of troubles with the management .The hotel never replied to my emails about the dive shop which I could not find on he web.There is one indeed.We came in for one night at first and asked for the possibility to stay another one for the same price.The answer was yes in the evening but the following day they said that now the price has changed even if the same original price was still posted on their web pages.After a lobg discussion they agreed to the same rate.Next problem was the "accidental " overcharging of the credit card. The rates are quoted in US dollars and they convert it to IDRs when charging the card. Just by change I started to compute and noticed that there was a thirty per cent overchange.Again a gentle smile and "I am so sorry". Nest problem was with the recept for the second night which I paiud in cash. I had to ask for the receipt for four different times before they after 5 hours gave me a hand written receipt. Again everything with a gentle smile. I do not think that a hotel claiming to be a 5 star one should have this kind of management. I had a very similar experience in the expensive Turi hotel in Batam,Indonesia where they tried to charge a double price . So be careful there!

  • Stayed February 2011, travelled as a couple
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank RaimoSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 5 February 2011

My partner and I stayed at the Jayakarta in Labuanbajo for 5 nights in total. It must be a pretty 'low season' because during our stay we hardly saw another guest! The staff are friendly and helpful, although they were unable to facilitate arranging motorbike rental for us so we sorted this ourselves elsewhere. The pool was very nice, the hotel was clean and our room was comfortable with a great view of the sea. There were however quite a few tiny ants in the bathroom, although perhaps this can't be helped. An interesting feature of the bathroom was that it has a material curtain separating it from the bedroom rather than a door. Although it looked good, it does not provide much privacy which may bother some people. The food in the restaurant seemed overpriced and the one meal we did eat within the hotel was not particularly tasty. Furthermore, as a vegetarian, the only thing on the whole menu not containing fish or meat was 'spaghetti pomodoro' - not very exciting at the best of times.

Moving on to the negative aspect of my review, my partner and I were at first thrilled to spot 'wild' monkeys in a tree when we parked our motorbike in darkness. However, we were sickened to discover in daylight that the same three monkeys were in fact chained to the branches of the tree. In all the days we were there, only once did we see a bucket of water, which was reachable by just one of the monkeys. The majority of the time they were left without access to food or water in the searing heat. We took to watering them and often found them to be very thirsty. Upon complaining to the hotel reception, we were told that these monkeys are owned by the hotel manager because he "likes" monkeys. Despite two attempts, we did not get to speak to the manager but registered our disgust that these monkeys should be kept chained up in what can only be considered to be very cruel conditions. Given that most people who visit Flores do so in appreciation of the flora and fauna, it seems highly inappropriate that a 4 star hotel should keep wild animals chained up on their resort. I am in the process of submitting a written complaint to the Jayakarta chain, so it remains to be seen whether action will be taken; ie the appropriate release of these monkeys into the wild. Whilst the hotel itself provided a pleasurable experience, i'm sure others will be put off by the mistreatment of these monkeys. If you read this review and do decide to book the hotel, please join me in complaining if the monkeys are still there (and give them each some water and a banana).

  • Stayed February 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank McBean26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Jayakarta Suites Komodo-Flores

Property: The Jayakarta Suites Komodo-Flores
Address: Jl. Pantai Pede Km 5, Labuan Bajo, Flores, Indonesia
Region: Indonesia > East Nusa Tenggara > Flores > Labuan Bajo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Labuan Bajo
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Jayakarta Suites Komodo-Flores 4*
Number of rooms: 71
Official Description (provided by the hotel):
Located along Labuan Bajo Beach, The Jayakarta Suites Komodo Flores offers luxurious accommodation surrounded by tropical greenery. It features a dive club offering programs for divers of all levels. The Jayakarta Suites Komodo Flores is a 15-minute drive from Komodo Airport, which is an hour's flight from Ngurah Rai International Airport. A boat cruise to Komodo Island takes 1 hour and 30 minutes. Free airport pick-up service is offered. Guests at Jayakarta Suites Flores can take a dip in the outdoor pool, or visit the spa for a relaxing aromatherapy massage. The hotel also has a concierge desk and a jogging track. Wi-Fi is free in public areas. Rooms come with a flat-screen satellite TV, minibar, and tea/coffee making facilities. Private bathrooms have separate bathtub and shower facilities. Some rooms feature beautiful views of the ocean. Buffet breakfast is served at Jayakarta Suites Komodo Flores. Meals can be enjoyed at Nat's Coffee Shop, while cocktails are available at Nick's Bar Lounge. ... more   less 
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Also Known As:
The Jayakarta Suites Komodo-Flores Hotel Labuan Bajo
The Jayakarta Suites Komodo-Flores Labuan Bajo, Indonesia

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