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“Lunch with a good friend”

Ebisu Japanese Restaurant
Ranked #84 of 956 Restaurants in Richmond
Certificate of Excellence
Price range: US$15 - US$20
Cuisines: Sushi, Japanese
More restaurant details
Restaurant details
Dining options: Reservations
Neighbourhood: City Centre
Reviewed 4 February 2017 via mobile

First time here, and we thoroughly enjoyed the food. We had the sashimi combo B for lunch, salmon, tuna sashimi with nigiri, salad, miso soup and tempura. Good portions, fresh and the service was really quick. Definitely coming back here.

Had the apple cheese cake for dessert, yum. When in Richmond, check this place out. Very attentive service. Reasonable prices too.

Thank mitchcm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 69 reviews

Reviewed 3 January 2017 via mobile

Manager is extremely rude, tip are forced and. Food is expensive but below average. Worst experience.

Thank Kai T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2016

Fortunately, we were able to be seated due to a cancelled reservation. This can be a very busy place. The seating was quick and service people prompt, friendly and knowledgeable. We enjoyed some sesame seaweed and pork gyoza for appetizers. For the meal, we shared beef yakisoba, vege yakisoba and chicken katsu curry. All were fresh, hot and tasty. Service people came by on a regular basis to refresh water and to ask if we needed any other service. This is close to both bus and a parking lot that has plenty of spaces. Total cost was under $40 - a bargain, would come here again.

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Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2016

I have never left a negative review in my life and I do realize that this is not a Michelin starred restaurant, but dear me, I also think that you can expect some sort of standard when you go out to eat. Place is a one big disappointment. Unfortunately, the standard at this restaurant was very poor. We came for a lunch . We waited for half an hour to order the food. We waited for a 40 minutes to get the food. When food arrived , the order was not ours. We waited for another 10 minutes to get it sorted out. Menu is very limited, but even this is not a most annoying issue we faced. The quality of the food is bad. I took Sushimi Combo A . The salad was not eatable at all ,with half rotten ingredients in it. The fish was not fresh , with strong fishy smell , that basically signals that the restaurant isn’t being cleaned properly. You my ask me what wrong might be with pickled ginger, even that was bad, it shriveled and turned soft.

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Thank irena906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2016

My co-workers and I have been meeting for dinner at Ebisu almost monthly for several years. We have enjoyed good food and friendly, efficient service. We are well-groomed, polite professionals and we tip well so most restaurants are happy to have our business. Unfortunately, in 2016, one of the Ebisu managers has frequently been rude to customers (including us) and the standard of cleanliness has markedly declined.
We have seen small bits of food and spilled sauces on tables that were not properly cleaned after previous customers left. The floor of the women's washroom and the floor in front of the kitchen area need extensive repair. These damaged floors cannot be properly cleaned and they are a health & safety issue for both workers and customers. The women's washroom also requires more frequent cleaning during busy evening hours and the wheechair accessible washroom has been labelled "out of order" for months. This latter washroom is only one with a changing table so parents with babies are out of luck if the little ones need clean diapers and people in wheelchairs are forced to try to use the other washrooms.
While the decline in hygiene is unpleasant, we might still be customers if all the managers were as courteous and welcoming as Junichiro. Sadly, one of the other managers is Junichiro's polar opposite. And we have encountered this other man once too often. Tonight, after we had been in the restaurant for about 90 minutes and we had ordered six different dishes, he told us to leave because "other people have been waiting a long time." We had planned to order desserts and more drinks but we then felt so unwelcome that we did as he said and we left. We won't be going back.

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Thank madaunt2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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