We live nearby and have dined here once previously so we already knew the food was good and the air conditioning would be on. We decided to return due to the heat spell since it was too hot to cook at home. Food is very good, menu has something for everyone and the staff are professional and friendly. Free parking and a quiet atmosphere. Restaurant is very well spaced out following covid protocols. We will return and I have already recommended Harold's to friends and family.

After a few hours at the Richmond Center mall , my sisters looking for a nice quiet place to take a break ,one of the staff in the mall told us the Sheraton Hotel ,only few mins walk from the mall, it is awhile since my last visit since their elevate , the restaurant very modern spacious ,happy to say their Covid 19 guidelines perfectly done , we all fell very comfortable and relax , may be little early for dinner ,the whole place is empty , for sure it is nothing compared to the crowds that used to dine here , they have a lovely ALL Day Menu ,dinner from 3 pmto10 pm, I was surprised they also have the Happy hours from 3to 6pm , all the appetizers is $5 off , not very creative menu , very limited ,I was thinking order the Lamb Shank for dinner , but last mins I choose two order Chicken Wings and Calamari , also the Chicken Shanghai Noodles , to share with my sisters , I am so picky with my chicken wings ,but no complain at all ,good size not like pigeon wing ,,very crispy the Calamari is not greasy also good portion ,the Noodles got room to improv , ,little blend , and little oily ,but over all ,delicious food ,quality is excellent , , price very reasonable , service oriented , exceeded my expectations ,,extremely comfortable dinning experience ,so if you in the area ,drop in try their Happy Hours !it is one of the best I seen .

We unexpectedly got put up in the Hilton after a flight delay and decided to eat here for supper. We were completely blown away with the service of this restaurant. All staff worked hard to deliver excellent timely service. We had drinks and appetizers along with main meals and everything was delicious and delivered extremely fast. Our waitress went above and beyond to serve us and was absolutely amazing. We had the ribs and prawn Alfredo which were delicious! It was also nice that the restaurant offered guests an optional mask if anyone didn’t have one and wanted to wear one. All covid protocol was followed impeccably. Overall we are extremely satisfied with our experience and definitely want to return on purpose next time haha
Also we were able to have custom drinks done up to take to our rooms which was great since we could not make it to the liquor store.

We had the pleasure of meeting jimmy the first night we stayed at the Sheraton. We arrived late for dinner on Friday and he was our server. Very friendly and absolutely made our night. Imagine how lucky we felt when we arrived to dinner the following night and we had our favourite guy again! What impressed us is he literally remembered what each of us had drank and eaten the night before after only serving us just one time! We’re already planning our next trip back just to see him! 😁 KEEP HIM FOREVER. PLEASE. (We love you jimmy....)

I always look forward to at least one visit to this great restaurant in the Sheraton Hotel in Westminster Hwy. in Richmond. I am always greeted with a smile and by my first name when I arrive by the fabulous servers. I have tried many of the items on the menu but now always go for the Fraser Chicken, my favourite item on the menu. Yvonne, Pricilla, Ani and Brittany know just how I like it (extra crispy chicken skin) and I am always satisfied with the portion. This is a very comfortable restaurant and lounge and I look forward to returning... back this coming week. Thank you so much to the above noted ladies for never failing to impress me with their awesome service. See you again soon.
Sincerely; extremely satisfied customer!!!