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All reviews scottish theme chinese restaurant vancouver airport free breakfast an older hotel free shuttle bit dated yogurt shuttle service comfortable bed long flight convenient location costco yvr skytrain proximity cruise
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Reviewed July 6, 2012

Great place to stay if you are looking for something near Vancouver Airport. The staff is delightful, the rooms are large, and super clean, the Scottish decorations are fun, and the food is very good, especially the Indian dishes. Breakfast, which is included, was bountiful, with lots of wonderful choices, including make your own waffles. The outside is gorgeous, especially with all the beautiful hanging baskets. This was our first stay here, but it won't be our last. We were very pleasantly impressed by all aspects of this place.

  • Stayed: July 2012, travelled with family
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Thank Kathy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 10, 2012

Dear Kathy J,

Thank you for your comments! I will surely pass your compliments down to our landscaper as we have been getting reviews from him! I am glad that you like our Indian dishes as it is just one of the specialities of our talented Executive Chef! We will be launching our new menu next Wednesday so be sure to come back and try out our food.

Thank you once again and hope to see you soon!

Regards,

Meggy Ho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 5, 2012

We have stayed at this hotel a few times before but this is my first review on Tripadvisor for this hotel.

I booked a 14 day park and stay King room for the first week of June 2012. We arrived mid afternoon on a Saturday and checked in right away. I parked the car in the back lot as we were leaving for a 14 day cruise to Alaska the next day. This is an older hotel that has been completely renovated. We had an excellent room on the third floor near the elevator. There was no hallway noise even being so close to the elevator. The room was nicely decorated and very clean.

We ate dinner in the pub on the main floor. Pub food but well done. Several local beers on tap and a variety of bottled beers. You can order wine by the glass, carafe or a bottle. They also make cocktails. The server Kathleen is the "best". She welcomed everyone into the pub as though she was welcoming them into her home.

The breakfast (included in the room rate) next morning was in the pub - amazing how lighting can make such a difference. The room was bright and clean. Breakfast was buffet style, well prepared and had many choices. Fresh fruit, eggs, hash browns, ham, cereals, toast, English muffins,several juices, coffee and tea. A staff member was making sure everything was replenished and keeping the area clean.

The front desk staff recommended the a company Vancouver Shuttle & Charter who offer seasonal shuttle service from local Richmond hotels to the cruise ship pier in Vancouver. We called them from our room at no cost and booked a space on the bus for the next morning. The shuttle arrived at the scheduled time. The driver took care of the luggage from the hotel and the next time we saw was in our cruise stateroom. The cost for the shuttle to the cruise port was $14.00 per person tax in. Upon our return, 14 days later we hopped into our car and headed home.
I would recommend this hotel and in fact have booked another park and stay this coming Fall.

  • Stayed: June 2012, travelled as a couple
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2  Thank MandMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 6, 2012

Dear MandMT,

Thank you for taking the time to write such a detail review of our property! Even I could not describe our services and amenities better than you do. It is guest like you that motivates us to do even better. The Abercorn Inn are still continuing to upgrade ourselves to provide the best services and products to our loyal guests.

Thank you once again and stay tune for our updates.

Regards,

Meggy Ho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2012

We stayed a night before our transcontinental flight and were delighted with the small size or the building, the very clean and comfortable rooms along with the free breakfasts. The staff was professional and very efficient. I meant to tell the management how beautiful the flowers and plantings are at the front of the inn. We parked the car for 2 weeks there also as part of the package. The free shuttle to the airport runs every half hour. Highly recommend this establishment and would be very happy to stay again.

  • Stayed: June 2012, travelled with family
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1  Thank Leslie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 6, 2012

Dear Leslie L,

Thank you for your comments. I am delighted to hear that you like our landscaping as we recently had it done for the summer. We have an excellent landscaper that works for us. Every summer, the hanging baskets is one of our Abercorn Inn's highlights. I am also pleased to hear that you liked our newly renovated rooms. As well, to know that our staff has exceeded your expectations. Thank you once again and we hope to see you very soon!

Regards,

Meggy Ho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 29, 2012

My wife and I stayed one night at the Abercorn on our way to Alasks (Anchorage), and stayed at it again for one night on our way back home. The desk staff were attentive, checked us in and out fast, and dealt quickly with minor requests we had. The room was just fine for us (tired travellers just wanting a good meal and quiet night's sleep). The best part, however, was their restaurant, which advertises itself as one of the best around -- and indeed it is. The servers had a warm, relaxing attitude and the menu was as good as you would find in many top places downtown. The only (small) downside was the fitness room, which was pretty spartan and just had one of each type of machine, but it did the job.
We'd certainly stay there again.

Room Tip: Pick a room facing away from the main street.
  • Stayed: June 2012, travelled as a couple
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Thank RVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 2, 2012

Dear RVW,

Thank you for your comments and I will surely pass down the compliments to our staff. We live and breathe Best Western's vision of "Leading the Industry with Superior Customer Care." Thank you and hope to see you at the Abercorn Inn in the very near future.

Regards,

Meggy Ho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 24, 2012

This quaint Scottish themed airport hotel is very cosy and welcoming, unlike most of the airport hotels I've stayed in before.

No complaints: The airport shuttle comes twice hourly. Good food in the hotel restaurant, particularly the included breakfast buffet. The beer on tap is from the local Granville Island brewery - the honey lager is great. Internet is free and fast. Bathroom clean and water is strong and hot.

  • Stayed: June 2012, travelled with family
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Thank Emily P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded July 2, 2012

Dear Emily P,

Thank you for taking the time to write us such a lovely review. We strive to retain the Scottish charm of our hotel as that is what makes us stand out from the rest of our competitor! I am glad that you enjoyed the service that we have provided you. Thank you once again and hope to see you at the Abercorn Inn again very soon!

Regards,

Meggy Ho
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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