Fast check in. Front desk gentleman ( Mr Samson) was polite and very helpful.
Clean rooms. Easy reach to Hwy 404.
Missing was Safe Box. That would have helped. Stayed 2 nights.
Swimming pool water comfortable. The pace was busy but was able to park at Residence Inn, next door.More
Hilton
Expedia.com
Residence Inn
Staying here to be near a relative who is hospitalized.
Front desk, (Thank you, Cheryl for your kindness this morning!) And Housekeeping going far out of their way to make us comfortable during this stressful time.
A Lovely and peaceful place to get much needed rest.
Great location near restaurants and stores.
Booked through the front desk at a great CAA rate.
Dear FenderandGibson,
It's wonderful to know that our staff left such a lasting impression with you and your family through their kindness, excellent service, and warm hospitality. I’m pleased we could add a little comfort during this difficult time, so you could enjoy your stay and a good night’s rest.
Best,
Anita Shu
General Manager
I love the location of this hotel. It is close to major highways. The restaurant downstairs inside the hotel has some nice dishes and the pool is clean and fun to enjoy.
If you are on a business. I recommend this one as it is right on Leslie and the 407. Close to Richmond Hill centre, Markham, Toronto and many major companies building.
I like how the front desk employee text me to assure that all is great I found it very nice gesture.
Dear AABSLE,
We're happy to hear from you! It's great to know that you enjoyed our great location as well as our friendly associates. Please plan to visit us again the next time you travel to the area.
Best,
Anita Shu
General Manager
Staff was excellent. Welcoming and pleasant. Hotel was clean. Rooms were spacious. Noise levels were quieter than most hotels. Ice machine on each level was a great convenience. Plenty of lobby space for team gatherings. Only complaint was restaurant pricing. Food was available at too high a price. Would rather pay a little more a night for room and have a breakfast provided as a convenience personally.
Dear Jocelyn B,
We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon.
Best,
Anita Shu
General Manager
Overall the rooms wenice. Went to buy a beer and nobody showed at the bar. Felt I could walk away with a bottle and nobody would say anything. Aside from that, good stay. I would take my family there again.
dh
Dear Duran H,
It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again.
Best,
Anita Shu
General Manager
Had to overnite from airport, left early next morning and I was too tired to take in any of the services offerred.
Basic accommodation, upgraded to modern standards.
Has a fitness centre but lacking in food services, only self serve snadwiches, bagels, muffins. Not even complimentary coffee.
Dear gd454,
We appreciate your attention to reviewing our hotel and hope to host you again.
Best,
Anita Shu
General Manager
