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Traveller rating
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Reviewed April 14, 2019 via mobile

We stayed at The Courtyard Toronto/Markham one night over this past weekend.
When we arrived the young lady at the front desk was so pleasant to deal with. She genuinely wanted to make us comfortable and happy.
When we arrived at our room it was immaculate. I am guessing that this is a hotel that has been refurbished and they did an excellent job. I am very fussy about cleanliness and this met my expectations.
The rooms aren’t fancy but I will say again very clean.
There wasn’t a single employee that we came across that wasn’t extremely pleasant .
The hotel is very close to quite a few nice restaurants.

Date of stay: April 2019
Trip type: Travelled with family
1  Thank 1704Mac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Toronto Markham, responded to this reviewResponded April 17, 2019

Dear 1704Mac,

Thank you for sharing your review and recommendation. We’re pleased to hear our clean updated hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon.

Best,
Anita Shu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 6, 2019

Fast check in. Front desk gentleman ( Mr Samson) was polite and very helpful.
Clean rooms. Easy reach to Hwy 404.
Missing was Safe Box. That would have helped. Stayed 2 nights.
Swimming pool water comfortable. The pace was busy but was able to park at Residence Inn, next door.

Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank jamkib
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Toronto Markham, responded to this reviewResponded April 7, 2019

Dear jamkib,

We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area.

Best,
Anita Shu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2019 via mobile

Staying here to be near a relative who is hospitalized.
Front desk, (Thank you, Cheryl for your kindness this morning!) And Housekeeping going far out of their way to make us comfortable during this stressful time.
A Lovely and peaceful place to get much needed rest.
Great location near restaurants and stores.
Booked through the front desk at a great CAA rate.

Date of stay: March 2019
Trip type: Travelled with family
Thank FenderandGibson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Toronto Markham, responded to this reviewResponded March 22, 2019

Dear FenderandGibson,

It's wonderful to know that our staff left such a lasting impression with you and your family through their kindness, excellent service, and warm hospitality. I’m pleased we could add a little comfort during this difficult time, so you could enjoy your stay and a good night’s rest.

Best,
Anita Shu
General Manager

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Reviewed February 21, 2019 via mobile

I love the location of this hotel. It is close to major highways. The restaurant downstairs inside the hotel has some nice dishes and the pool is clean and fun to enjoy.

If you are on a business. I recommend this one as it is right on Leslie and the 407. Close to Richmond Hill centre, Markham, Toronto and many major companies building.

I like how the front desk employee text me to assure that all is great I found it very nice gesture.

Date of stay: January 2019
Trip type: Travelled on business
1  Thank AABSLE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Toronto Markham, responded to this reviewResponded February 24, 2019

Dear AABSLE,

We're happy to hear from you! It's great to know that you enjoyed our great location as well as our friendly associates. Please plan to visit us again the next time you travel to the area.

Best,
Anita Shu
General Manager

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Reviewed February 17, 2019 via mobile

Staff was excellent. Welcoming and pleasant. Hotel was clean. Rooms were spacious. Noise levels were quieter than most hotels. Ice machine on each level was a great convenience. Plenty of lobby space for team gatherings. Only complaint was restaurant pricing. Food was available at too high a price. Would rather pay a little more a night for room and have a breakfast provided as a convenience personally.

Date of stay: February 2019
Trip type: Travelled with friends
Thank Jocelyn B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ConcordHospitality, General Manager at Courtyard by Marriott Toronto Markham, responded to this reviewResponded February 18, 2019

Dear Jocelyn B,

We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon.

Best,
Anita Shu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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