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All reviews city view wine bar grocery store full kitchen washer and dryer one bedroom suite hot tub main street off season steam room underground parking wine country nice pool overlooking the lake great room long weekend osoyoos lake
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Reviewed March 27, 2017

Very nice hotel. Disappointed that they charge an extra $20 per person above two people, especially when you are renting a two bedroom, which you would only need if 3 or 4 people are staying in the room. This seems very unfair. The hotel is also a little expensive, as we came in the off season and the rate was $259 for a lake view two bedroom, I could understand this rate in the summer, but a little high for March. The hotel is clean and has an excellent location right off the lake.

Stayed: March 2017, travelled with family
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkBeachResort, Guest Relations Manager at Watermark Beach Resort, responded to this reviewResponded March 27, 2017

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at Watermark Beach Resort. As a valued guest, we take all comments seriously based on your feedback. Our rates are based on double occupancy and there is a fee for more than two adults in the suite. This is posted on our website and all third party booking sites. As you have affirmed, we are a very nice hotel with an excellent location right off the lake.
Thank you for your comments and we welcome the opportunity to have you stay with us again.
Debra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2017

Very nice hotel, but booking ad was misleading. Appeared to be booking directly with hotel at $219 for 2 bedroom, but after booking learned it was extra $20 for 3 adults and with a booking agent I never heard of. Nervous about my credit card and found that I would have had a more up front booking price from Expedia or Booking.com. Next time I will book this hotel with a booking agent I know, not direct with the hotel.

  • Stayed: March 2017, travelled with family
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Review collected in partnership with this hotel
Thank dgn8492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkBeachResort, Guest Relations Manager at Watermark Beach Resort, responded to this reviewResponded March 27, 2017

Thank you for your review. We appreciate you taking the time to provide us with your feedback. Our rate is based on double occupancy and there is a fee associated with extra adults which is posted on our website and all third party booking sites. I truly hope you do not have any further problems making your reservation next time.
Thank you again and we hope to welcome you back in the near future!
Debra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2017 via mobile

Stayed in a 1 BR lakeview condo for an extended stay. Highly recommend this resort for snowbirds-- great suites, comfortable beds, well-appointed kitchen, awesome views, excellent downtown location, lots of activities, friendly staff.

Stayed: February 2017, travelled as a couple
1  Thank voyageur2567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkBeachResort, Guest Relations Manager at Watermark Beach Resort, responded to this reviewResponded March 26, 2017

Thank you for saying such nice things about our beautiful Resort and recommending us on TripAdvisor. I thoroughly enjoyed reading your review and sharing your comments for other potential SnowBirds to read. I feel our SnowBird activities are the best not only in Osoyoos but in the South Okanagan. Our morning coffee is well attended, sometimes it can be over 60 people in our Convention Centre. We have Meet & Greet,crib night, games night, Watermark sponsored meals as well as SnowBird pot-lucks and special events. Our Culinary Team is planning the Farewell Lunch menu at the end of March. We hope that you will be returning next season for another extended stay.
Debra

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Reviewed March 22, 2017

Stayed here over spring break and glad we picked this resort!Front desk staff were so nice! The rooms were lovely and so clean!!! The restaurant food was amazing and the wine list had so many wines to choose from. This is a pet friendly hotel, so keep in mind you may experience barking dogs. We woke up to a dog barking that lasted a good hour and a half. Even though i love dogs, they shouldn't be left alone in the rooms. That being said, the owner of the pet is responsible for that! Other than that, wow! What a beautiful water front resort in beautiful Osoyoos!!!

Room Tip: Away from room with pet.
  • Stayed: March 2017, travelled with family
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Review collected in partnership with this hotel
1  Thank Lorrie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkBeachResort, Guest Relations Manager at Watermark Beach Resort, responded to this reviewResponded March 26, 2017

Thank you so much for your visit to Watermark Beach Resort during Spring Break and for your very complimentary comments about our exceptional team from the Front Desk, Housekeeping, Culinary and Restaurant. Our team reads all comments and love when they are mentioned. Your comment about the barking dog is not typical. Once the Front Desk is informed, we contact the owner to come and take care of their pet. I do apologize that you were disturbed by this noise as we make every effort to locate the owner should this happen. We would love to welcome you back again for another visit and please ask for me so that I can say hello.
Debra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2017

I have stayed her several times in the past two years. The staff has always been consistently very helpful and pleasant. The hotel has a nice location. It is located right on the lake and it is just at the end of main street, which makes it very centrally located. Nce hotel.

  • Stayed: March 2017, travelled solo
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Review collected in partnership with this hotel
1  Thank Samantha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WatermarkBeachResort, Guest Relations Manager at Watermark Beach Resort, responded to this reviewResponded March 18, 2017

We truly appreciate your positive feedback and returning to Watermark Beach Resort to enjoy our excellent location. Our staff are always looking to go above and beyond to enhance your experience and we are pleased you had a lovely time. We hope you will be able to come when the sun is shining and our pool will be open. We look forward to welcoming you back again very soon.
Debra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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