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Muffin555
Langley City, Canada

Horrible bed!!!

2.0 of 5 bubblesReviewed Nov 10, 2020
I left at 4:30 in the morning to go to another hotel... when I complained to the front desk staff that the bed was horrible she just kept her friendly voice and didn’t give a crap.... $200 deposit for the dive as well!!! Loud drunken male voices outside my window after midnight. Horrible smell in the room like people used to smoke in it and they were very unsuccessful at getting the smoke smell out. Big mistake staying there....totally a one hour hookup joint....
Date of stay: November 2020
Trip type: Travelled solo
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10 - 15 of 88 reviews
Reviewed August 14, 2020

Whenever I visit my friends in Vancouver, I always stay here as I do not like being in too crowded cities. As always, friendly staff and amazing location. There are variety of restaurants within the walking distance like White Spot, Wings, Tim Hortons, Domino's, McDonald's, Korean, Japanese, Vietnamese and many more! Also, Willowbrook Mall is literally right across the street so when I had some time to kill, that's where I went. Recently, they've renovated the rooms so I've really enjoyed my stay more.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Genesisting
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 28, 2020 via mobile

Quite respectful and clean ...NOT BAD FOR 67$ WAY BETTER THAN THE GRISLY LINDA VISTA FOR $120.ITS also walking distance to the main mall and restaurants.. recommended especially if u like to save money and still have comfort

Date of stay: January 2020
Trip type: Travelled solo
1  Thank MonaPie07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kiwon L, General Manager at Westward Inn & Suites, responded to this reviewResponded January 29, 2020

Thank you for staying. We always try our best to make all guests satisfy with their stay and are looking forward to accommodate you and your family in near future.

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Reviewed January 27, 2020

This place is close to downtown, and even closer to the mall. Bus stops are right out front to take you all the way to downtown Van. It is also next to Wendy's, McDonalds, Wings restaurant, and a convience store. Rooms were great, and staff was incredibly accomodating and friendly. I will stay here again for sure!

Room tip: We stayed on the West side and it was really quiet.
Date of stay: December 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank sara_kdoll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kiwon L, General Manager at Westward Inn & Suites, responded to this reviewResponded January 29, 2020

Thank you very much for staying! We always try our best to make all guests satisfy with their stay. We hope to see you again soon!:)

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Reviewed January 16, 2020

This is our first choice for a hotel anytime we are in the metro vancouver area. The location is excellent. It is quiet at night, and close to all amenities. There is are fastfood restaurants as well as regular restaurants right next door, as well as a convenience store. Across the street is a bus stop and the willowbrook mall. The rooms are large, bright, clean, recently renovated and the beds are comfortable. To top it off the staff and owners are amazing. Thank you for exceeding all expectations.

Date of stay: January 2020
Trip type: Travelled as a couple
1  Thank Shane_chelsea_love
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kiwon L, General Manager at Westward Inn & Suites, responded to this reviewResponded January 29, 2020

Thank you so much for staying, Chelsea! We are glad that you enjoyed your stay! It is always our pleasure to accommodate you and your family.

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Reviewed October 13, 2019

This is an old place, very dated. Not the cleanest. Stayed two days and never had the place restocked. Smelled like stale cigarette when we walked in and had one small window in it for ventillation. Air con was noisy. A plus was the location to the mall and eateries. If you want a cheap motel, without ANY frills then book it. I personally wont fall into the trap again.

Date of stay: September 2019
Thank JennyC3691
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kiwon L, General Manager at Westward Inn & Suites, responded to this reviewResponded October 14, 2019

Hello JennyC,
We are sorry that you were unhappy with the room. We are under full renovation of all rooms. You must have stayed in one that has not been updated. We will make sure all rooms are renovated as soon as possible. Please note we always try our best to fulfill all guests satisfaction.

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