We stayed here whilst visiting for a friends wedding, it’s an ideal place for a no frills, comfortable safe stay after a long day in the mountains.
The staff were very friendly and helpful and you had all the amenities one needs (coffee machine, kettle, fridge and shower soaps and shampoo etc. place was clean and was cleaned every day.
Ideal for families as well as couples.
There are also amazing views of the mountains around you.More
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If you are looking for a place to stay in the area for a reasonable price (in comparison to the surrounding area), then this would be fine. It has more of a motel/older ski lodge feel to it. The rooms are very dated- there is an old carpet smell as soon as you enter the room. Paint was chipping in some areas and the baseboard appeared broken in one area which was very visible. Popcorn ceiling had a small hole in it. It doesn’t appear like there have been any renovations or upkeep over the past few years. That being said, it was relatively clean, and there is housekeeping service daily. Room also had a microwave and fridge. Front staff were kind and welcoming. Location is 20 minutes from Banff and there are plenty of restaurants nearby.
Thank you Belindamarialee for taking the time to rate and review your recent stay with us. I will follow up these concerns with our maintenance and housekeeping managers but I am pleased to see that you enjoyed your stay overall.
Bed bugs in oure room. Easy to see the bugs. Found two right when we enter the room.
Got the money back and left the place.
Have heard that ther is bugs om more rooms.
Hope not we got any of them with os home, they are hard to get rid of if the get into the house
Thank you njespersen for taking the time to review your recent stay with us. We immediately inspected your room once you left and we found no evidence of bed bugs in the room. We did however find a few small bugs that we believe flew into the room while the door was open, but we have concluded that there were no bed bugs. We apologize for the inconvenience and we agreed to let you cancel free of charge. If you would like to discuss your stay further, please do not hesitate to contact us directly at the front desk.
All I can say is don't stay here reasons:
1. Carpet in room 137 filthy.
2. No renovations since was built. At least what we could see...
3. For over $380 a night in July in Canmore, go extra $50 and get something nicer.
4. Took a $100 deposit on room for what? A little coffee pot? Microwave?
Only thing nice was the lady at the front desk when we checked in.
OWNERS: REINVEST SOME OF YOUR PROFITS!
Thank you Laker65 for taking the time to review your recent stay with us. I apologize that it looks like we did not meet your expectations during your stay. I will follow up with our housekeeping manager immediately to address the issue you had with the carpet.
The $100 security authorization is standard practice and is used to protect the hotel from any damages or theft that may occur.
Once again I apologize that it appears we did not meet your expectation and If you would like to discuss your stay further please contact us directly at the front desk.
Below average hotel with dated rooms. Good location. Has more of the feel of a motel. Only stayed one night and I was thankful for that. Check in went quick and easy though so bonus points for that. Most importantly though, the room was clean and the bed was pretty comfortable.
Dear Fred K,
Thank you for taking the time to review your stay with us. I am glad that you liked our comfortable beds and clean rooms at our reasonable prices. We really appreciate your support!
Best regards,
Sahil Chitroda
Front Office Manager
Rocky Mountain Ski Lodge
We stayed just overnight after spending the day in Banff then heading to the airport in the morning. The TV wasn’t working, we called and someone came to look at it right away. Room was clean but a little dated. Overall, it was nice but happy it was just an overnighter as we prefer a hotel not a motel. I booked through the Banff Lodging Co website so I think I expected a little more. Best part was the view of the mountains that surrounded us!
Dear FP7020,
Thank you for taking the time to review your stay with us. I am delighted to hear that you enjoyed the hotel and the magnificent mountain views from your room.
My apologies for any inconvenience you encountered and I am glad we were able to quickly resolve the TV issues for you. We do take pride in providing great customer service and it makes me happy to know that we were able to provide you a pleasant stay otherwise.
Best regards,
Sahil Chitroda
Front Office Manager
Rocky Mountain Ski Lodge
