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Reviewed September 14, 2010

We stayed at the Canmore Inn (Ramada) for 4 days in September while visiting the national parks. The location on Bow Valley Trail is central in Canmore, a much better choice than staying at Banff for transportation and restaurants.
The hotel is located adjacent to the railroad track along with many others, so facing the track side may disturb some but not a problem with us. The best part of the hotel is the breakfast with excellent selection of cooked items. However, the room and service is a far cry from the Holiday Inn where we stayed along the trip.
We reported to the front desk our sink in the bathroom was not draining. Nothing was done. We had to put a coffee stir stick to pop it open to allow it to at least drained slowly. The towels were all damp without being dried thoroughly. The most uncomfortable part was the washroom, being so small and lack shelfing to the point of being very inconvenient. The mattress were too soft or old for a restful sleep.
All in all, we paid a lower end price from what we could find with a lower end accomodation. We suggest the staff with better hospitality training with dealing with customer, at least when compared to the reception at the Holiday Inn.

  • Stayed: September 2010, travelled as a couple
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1  Thank cfc130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2010

Stayed here for 1 night during a trip to the Canadian Rockies. The hotel is easy to find in a nice town a good distance from the Rockies. I agree with the other reviewers that the staff is apathetic. When I checked in, I was given room that wasn't ready yet. Took about 15 minutes to get that rectified. The fitness room is supposed to open ay 7am. It took 2 visits to the front desk before someone moseyed by and opened the fitness room around 7:20. The rooms are nice, the breakfast is decent. But it doesn't seem a high priority for the staff to do their jobs well.

  • Stayed: September 2010, travelled solo
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1  Thank ToniOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 25, 2010

The Canmore Inn & Suites (Which has recently changed their name to the Ramada Inn & Suites) is the best hotel we've ever stayed at!!!

First off, the manager had upgraded our room (which he didn't have to do but did without question) (our original price for the queen room was $112 - the best price for this type of hotel in Canmore...Trust me I looked) The hotel was clean, the pool/waterslide/hot tub area was nice (waterslide was long & fast) and the breakfast was a full contential breakfast (including eggs & sausage).

This hotel is located right on the main road when you come into Canmore so it's super easy to find AND I just wanted to add that others who have written reviews for this hotel in the past have talked about the noisy train. We heard it...but barley & the train runs so fast it's about 30 seconds....We we're even in a room that faced the tracks.

All in all I would recommend this hotel to anyone - whether you're a family, a couple, a business traveller....The walls were solid (we didn't hear any other guests) our bed was comfy and the price was perfect. All in all this was a 5 plus place for us to stay!

  • Stayed: August 2010, travelled as a couple
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2  Thank Ihearthoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 23, 2010

We spent one night in this hotel on our drive from Saskatchewan to BC. We picked it because it was one of the cheapest we found that still had availability. Because we were only staying for one night we weren't overly concerned about the actual quality of the hotel, but were pleasantly surprised by this one. Our biggest surprise was that it was a Ramada, we were looking for a Canmore Inn & Suites sign and almost missed the small one on the balcony.

Our room had some random stray hairs on the floor in the bathroom, but other than that it was clean. The rooms are nothing special but there's nothing wrong with them. We had a small bar fridge which was nice. It wasn't the most comfortable bed I've ever slept in, but it was ok. I liked that there was a soft and a firm pillow to choose from.

There is a small pool with a waterslide and a hot tub. The waterslide is fast and tons of fun. The breakfast in the morning is nothing special but it's complimentary and there's plenty to choose from.

As for the train that I read a few comments about, yes it does run right behind the hotel. It also runs right behind a bunch of other hotels and right across the street from others and there's nothing that any of them can do about it. We had a room facing the street and didn't hear the train at all. Either there was no train that night or you can't hear it in street facing rooms. If you're concerned about the train, I suggest requesting a room that faces the street.

  • Stayed: July 2010, travelled as a couple
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1  Thank Sightseer802904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 22, 2010

The Canmore Inn& Suites is of a quality you would expect of a member of the Ramada Group.

Location, it is well placed within walking distance of the town of Canmore, has loads of free parking, and is handy for Highway 1, to Banff, Lake Louise and Calgary (though that is an hour away).

The downside to the location is the Canadain Pacific freight line runs behind it and the highway runs in front. We had a front facing room, and were not disturbed by the highway at all, not sure how noisy the back facing rooms are.

Continental breakfast was included in the price and was very good, though the hotel is in two sections joined by an arch, so we had to go outside and back in to the breakfast room, OK in June, but not sure about mid winter.

The pool and hot tub are great, clean and tidy, we arrived at a weekend so it was being well used by families, but by Sunday evening we had it to ourselves.

The staff could not be more helpful, the coffee machine in our room did not work, so they changed it immediately, though there is free tea & coffee available all day at the coffee station near reception.

One small quibble, the safe deposit box in the room used a key not a digital code, so we had to take the key with us when we went out, plus the mechanism stuck sometimes…

We are halfway thru a 4 week trip through BC & Alberta and this is the best hotel so far.

  • Stayed: June 2010, travelled as a couple
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1  Thank Yorky201024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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