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All reviews best westerns western hotels gift card tim hortons steam room gas fireplace hot items free breakfast breakfast room very nice hotel yogurt hot tub pool area large room hot breakfast would stay here again banff national park
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Reviewed October 28, 2017

We had two rooms to accomodate grandparents and a younger family of 4. The one room had a bed sitting space large enough for both groups to gather, enjoy a meal and watch a hockey game together. The pool, water slide, hot tub, sauna and exercise room were all enjoyable amenities. We also liked the convenient, free breakfast served in a large dining room every morning.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this reviewResponded November 1, 2017

Hello Patricia M,

Thank you for bring the family together to stay with us. We are pleased to hear that everything worked out for both parties! :) We appreciate the mentioning of pool facility, sauna and exercise room as being highlights for your stay. We feel breakfast is a vital part of the day and we are happy you felt satisfied with everything offered. We hope to welcome you back soon! Safe travels!

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Reviewed October 28, 2017

Enjoyed our stay....5*, Would gladly stay again! Only wish we could have stayed longer! Breakfast was delicious & Staff was friendly, polite, excellent service. Going to refer any friends and family going through Canmore to this location.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank JaneAnneI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this reviewResponded November 1, 2017

Hello JaneAnneI,

Thank you for a very generous review score. We are happy to hear that you loved our property. Your overwhelmingly positive feedback is very nice to read, on behalf of all staff. We appreciate the public commendation as well and look forward to the day we are able to welcome you back as a return guest. Safe travels!

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Reviewed October 27, 2017

Based on reviews, booked a king suite in the Pocaterra Inn. The room far exceeded our expectation. Large living room area, very comfortable bed, large master bathroom with tub and shower, second bath room. Pricey, but felt like we were staying in a very nice apartment. The entire resort was very clean. Large breakfast room with a great cariety. Staff was constantly keeping this area clean. Indoor pool with a small water park (slide) that we did not use. Will definitely stay here again if we revisit the Canmore area.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Joe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this reviewResponded November 1, 2017

Hello Joe P,

Thank you for staying with us! We are happy to hear that you followed the voice of previous guests and chose our largest suite. We want this room to make great impressions and we are very pleased to hear you felt it was worth your time and money. We are very pleased to read that you will "definitely" return. We look forward to that day. Until then, we wish you nothing but safe travels and best regards.

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Reviewed October 27, 2017

The good things here is the pool and breakfast. I like the breakfast a lot because of the variety of food and drinks. I booked this hotel because it's near BANFF Gondola and the Best Western near there is more expensive than to stay here. And amenities is far more better than the one near BANFF Gondola.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this reviewResponded November 1, 2017

Hello Joseph M,

Thank you for staying with us and leaving a generous review of your experience. We are delighted to read that both the heated pool facility and complimentary breakfast buffet were highlights for you. We are happy that we are your new preferred property for the Banff area and hope to welcome you back soon! All the best to you and safest of travels.

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Reviewed October 23, 2017

very nice, staff is very friendly, the hotel is very clean, staff is friendly the surroundings are gorgeous lots to do. very relaxing. The continental breakfast needs some improving, but it comes with your stay so I guess to be expected. Rooms are very nice and clean. All in all highly recommend.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank davideC171KI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PocaterraMgmt, Director of Sales at Best Western Pocaterra Inn, responded to this reviewResponded October 27, 2017

Hello davideC171KI,

Thank you for staying with us! We are pleased to read your kind review, noting your positive experiences with staff, hotel cleanliness and views. We very much appreciate your public commendation and hope to welcome you back in the future.

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