Highly recommend this hotel. Front desk staff were so friendly. The room was spacious and spotlessly clean. The free breakfast had lots of choices and was very much appreciated. Lots of parking. The bathroom was also very spacious and we particularly appreciated the comfort height toilet!!! It was a most enjoyable stay.
Thanks for your review and great rating. I am delighted to see that you enjoyed our spotlessly clean hotel, our friendly employees and the complimentary breakfast that is served each morning.
We spent 5 nights at the Pocaterra Inn & Waterslide last week. My family liked it very much. The resort was very clean and the kids loved the waterslide. The hotel is only 15 minutes out of Banff and it's in a very good location. I will go back here next time I visit. Very clean and customer service was awesome! I will recommend it to my family & friends!
Thank you for staying with us and for taking the time to share your experience, Butchay14. It is great to see that you found the hotel to be clean and that your children enjoyed the waterslide. We look forward to welcoming you back on your next trip to Canmore.
Staff were friendly and helpful. Clean and comfortable room. Great value for the price! Kids had a great time in the pool in the evenings while I hit the hot tub. The only downside is only one elevator. Would otherwise highly recommend and plan to stay there again.
Thank you for your review, Miranda. It is great to see that you and your family enjoyed the pool and hot tub. I am pleased that the staff were helpful and accommodating and made you feel welcomed.
We had a fantastic stay here after a few nights of camping. We were greeted with iced tea and lemon water, as well as cookies. It was so nice! All the staff were very helpful and friendly. Check in was easy, room was clean. Loved using the Rocky Mountain Soap products in the shower. We had our dog so we got a main floor room, but still had views of the mountains from our patio space. They had a lovely dog bed out for our dog, as well as a new toy. So sweet. Visited the pool, it was good. A bit busy, but it was so hot out so I can see why. Breakfast was included and tasty, but also so busy. I think any post pandemic travel will feel this way for a while. All in all we had a great stay!
Thank you for sharing your experience Lindsey. It is great to see that you and your family enjoyed your stay with us and were pleased with our complementary beverage and cookie station, and the Rocky Mountain Soap amenities we provide in our bathrooms. Our pool and waterslide is definitely a big draw for families, particularly in the warmer weather months as you mentioned, so I am pleased that you were able to enjoy that too.
The Pocaterra Inn was fantastic. Anna went above and beyond, was so patient and friendly helping us rebook, upgrade, and add on dates. Everyone we met was extremely helpful and friendly. Our stay was the best experience we've had in a long time. The room and bed were comfortable and clean and we are so happy to have found this pet friendly location. We'll definitely be back again and highly recommend the Pocaterra Inn.
Thank you for staying with us, Adele. We appreciate you taking the time to share your review. I am so pleased to hear that you enjoyed your time with us and the staff made you feel welcomed and comfortable. Anna is definitely is one of our guest service superstars so thank you for acknowledging her specifically. We look forward to the opportunity of welcoming you back in the near future.
