Very nice unit in Falcon Crest - modern, clean, nicely equipped with the mountain feel you want in Canmore. Staff were great, very friendly and helpful. Loved the mountain views, nice hot tubs. The free car wash in the parking garage was a thoughtful bonus.More
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We decided to treat my parents to an overnight. They loved the time. Staff are so helpful, hotel is always clean. Love the amenities. Home away from home. Lovely kitchenette with ample supplies. Would highly recommend
Dear Guest,
Thank you for taking the time to write a lovely review. We're so glad that you were able to take advantage of our kitchenette and that your parents enjoyed their time in Canmore!
We hope to welcome you back in the future.
Kind Regards,
Management
First and foremost our room was extremely clean! The bed was super comfy and felt like a dream. The front desk staff was amazing and super friendly. Would definitely recommend to all my friends and family.
Dear Guest,
Thank you for the great review. We are glad that you enjoyed your time here at the Falcon Crest Lodge. We'll be sharing your kind words with our team.
We hope to see you again in the near future.
Kind Regards,
Management
I decided I wanted to spend my birthday solo in the mountains. I arrived to check in and Mikayla kindly greeted me. She let me know that they had upgraded my room to a little bit of a bigger one. I thought that was extremely nice of them! I asked her if I were to extend my trip if I would be able to get the same rate I was already paying. She said it wouldn’t be a problem and left a note on my file. Once I got up to my room there was a balloon arrangement that was sent by a friend of mine. Once I was settled in I went back to the front desk to enquire about the balloons and if my friend was the one who upgraded it? She said that her supervisor Monica was putting up the arrangement in the room I had originally booked. While doing so she thought it was too small so she decided to upgrade my room. It was such a pleasant surprise! The staff are extremely friendly and very professional. I’ve stayed here a few times before, however this time has been the best experience. I highly recommend staying here if you’re visiting Canmore.
Dear Guest,
Thank you for your amazing review! We are so happy to hear that you had a great time celebrating your birthday at our lodge and that the balloon arrangement was a hit! We'll be sure to pass on all your kind words to our whole team.
We hope to welcome you back again in the future.
Kind Regards,
Management
This place was fabulous. I would stay here in a minute if we visit Canmore again. All the amenities of home. Hot tubs under the stars. Staff were great to deal with. Underground parking. We loved it. Close to hiking trails and town services.
Dear Guest,
Thank you for taking the time to leave a great review! We're glad to hear that you had the chance to use the hot tubs and were pleased with the amenities available at the lodge.
We hope to welcome you back in the near future.
Kind Regards,
Management
Having recently stayed at Falcon Crest Lodge I felt compelled to write a review to put forward how impressed I was. We stayed in April for 10 nights and our 1 bed room was cleaned immaculately by Phil and Lucy, we even had towel art! The room was equipped with everything we needed and the shower was powerful and roomy. The front desk staff, Libby, Najee and Donna had great local knowledge and couldn’t do enough to help whenever it was needed. They gave good tips on great places to visit, eat and different ways on how to get there. A special thank you goes to Rocky the maintenance man who again was so helpful with a wide range of topics and even helped when we had a small issue with our hire car. We can’t wait to visit again soon. We had a great experience all round and we have recommended Falcon Crest to our family and friends.
Dear Guest,
Thank you for your great review! It's so nice to hear your kind words about our staff in all departments. We definitely have a great team here at the Falcon Crest Lodge and are glad to hear they had a positive impact on your Canmore experience!
We look forward to welcoming you and your family back in the near future.
Kind Regards,
Management
