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kmonso993475

Best hotel stay we've had in years!

5.0 of 5 bubblesReviewed May 2, 2022
We loved this hotel! Clean, comfortable, quiet, everything you want. This bed and the pillows were so comfortable I wish I could have taken them home! We even got a surprise gift package to add to our great weekend! Everyone was super friendly, especially Naje! Thanks for a great stay!
Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason Segboer, General Manager at Falcon Crest Lodge by CLIQUE, responded to this review
Responded May 3, 2022
Dear Guest,

Thank you for the amazing review!

We are so happy to hear you enjoyed your recent stay with us here at The Falcon Crest Lodge. Your positive feedback will be shared with our whole team!

We look forward to seeing you again in the future,

Kind Regards,

Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,784)
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Traveller rating
2,093
526
104
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25
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All reviews full kitchen underground parking one bedroom suite hot tub mountain view car wash washer and dryer gas bbq great stay home away from home front desk staff three sisters canadian rockies lake louise great room short drive downtown canmore
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307 - 312 of 2,785 reviews
Reviewed May 2, 2022

Room was clean and ready when we arrived. Price was more than reasonable for the size and amenities in the room. Staff very friendly and helpful. Room service was completed when it was convenient for us. Underground parking was much appreciated. Great experience! We will be back.

Date of stay: April 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Sightseer575839
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason Segboer, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded May 3, 2022

Dear Guest,

Thank you for taking the time to write us a great review!

We are so glad to hear you enjoyed your recent stay with us here at The Falcon Crest Lodge and we look forward to welcoming you back in the future!

Kind Regards,

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 1, 2022

Very nice unit in Falcon Crest - modern, clean, nicely equipped with the mountain feel you want in Canmore. Staff were great, very friendly and helpful. Loved the mountain views, nice hot tubs. The free car wash in the parking garage was a thoughtful bonus.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kenneth K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason Segboer, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded May 2, 2022

Dear Guest,

Thank you for your lovely review!

We are so glad you enjoyed your time with us here at The Falcon Crest Lodge and were able to take advantage of our hot tubs and complimentary car wash!

We hope to see you again in the near future,

Kind Regards,

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 30, 2022

We decided to treat my parents to an overnight. They loved the time. Staff are so helpful, hotel is always clean. Love the amenities. Home away from home. Lovely kitchenette with ample supplies. Would highly recommend

Date of stay: April 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Lisa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason Segboer, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded May 1, 2022

Dear Guest,

Thank you for taking the time to write a lovely review. We're so glad that you were able to take advantage of our kitchenette and that your parents enjoyed their time in Canmore!

We hope to welcome you back in the future.

Kind Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 30, 2022

First and foremost our room was extremely clean! The bed was super comfy and felt like a dream. The front desk staff was amazing and super friendly. Would definitely recommend to all my friends and family.

Date of stay: April 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank RAGlover
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason Segboer, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded May 1, 2022

Dear Guest,

Thank you for the great review. We are glad that you enjoyed your time here at the Falcon Crest Lodge. We'll be sharing your kind words with our team.

We hope to see you again in the near future.

Kind Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 28, 2022

I decided I wanted to spend my birthday solo in the mountains. I arrived to check in and Mikayla kindly greeted me. She let me know that they had upgraded my room to a little bit of a bigger one. I thought that was extremely nice of them! I asked her if I were to extend my trip if I would be able to get the same rate I was already paying. She said it wouldn’t be a problem and left a note on my file. Once I got up to my room there was a balloon arrangement that was sent by a friend of mine. Once I was settled in I went back to the front desk to enquire about the balloons and if my friend was the one who upgraded it? She said that her supervisor Monica was putting up the arrangement in the room I had originally booked. While doing so she thought it was too small so she decided to upgrade my room. It was such a pleasant surprise! The staff are extremely friendly and very professional. I’ve stayed here a few times before, however this time has been the best experience. I highly recommend staying here if you’re visiting Canmore.

Date of stay: April 2022
Trip type: Travelled solo
Thank kassandrat111
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason Segboer, General Manager at Falcon Crest Lodge by CLIQUE, responded to this reviewResponded May 1, 2022

Dear Guest,

Thank you for your amazing review! We are so happy to hear that you had a great time celebrating your birthday at our lodge and that the balloon arrangement was a hit! We'll be sure to pass on all your kind words to our whole team.

We hope to welcome you back again in the future.

Kind Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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