First and foremost our room was extremely clean! The bed was super comfy and felt like a dream. The front desk staff was amazing and super friendly. Would definitely recommend to all my friends and family.

I decided I wanted to spend my birthday solo in the mountains. I arrived to check in and Mikayla kindly greeted me. She let me know that they had upgraded my room to a little bit of a bigger one. I thought that was extremely nice of them! I asked her if I were to extend my trip if I would be able to get the same rate I was already paying. She said it wouldn’t be a problem and left a note on my file. Once I got up to my room there was a balloon arrangement that was sent by a friend of mine. Once I was settled in I went back to the front desk to enquire about the balloons and if my friend was the one who upgraded it? She said that her supervisor Monica was putting up the arrangement in the room I had originally booked. While doing so she thought it was too small so she decided to upgrade my room. It was such a pleasant surprise! The staff are extremely friendly and very professional. I’ve stayed here a few times before, however this time has been the best experience. I highly recommend staying here if you’re visiting Canmore.