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All reviews parking lot convenient location comfortable hotel breakfast buffet is room facing one night stay montreal airport business highway mall shuttle pillows tournament canada server
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Reviewed March 28, 2020

We were booked here by the airline because of a missed connection. Staff was friendly and helpful, everything was clean, the bed was comfortable, and the selection of pillows was a nice touch. I liked that they took bookings for the morning shuttle to the airport so you were confident to have a seat.

We had to leave too early for the breakfast, but a delicious sandwich packaged by the restaurant and stored in the room mini-fridge worked well as an alternative.

The only reason I didn't give 5 stars was that we weren't there long enough to check out all of the facilities, but this hotel exceeded my expectations.

Date of stay: March 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank DerekD8391LD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 10, 2020 via mobile

My family and I recently went to Montreal and stayed at the Holiday Inn located in Pointe-Claire. The hotel was very well maintained, the rooms were spotless and the staff were outstanding. There is a full-service restaurant situated which we took advantage of and had a great meal. We would certainly recommend this location without hesitation

Date of stay: February 2020
Trip type: Travelled with family
Thank MANUELG251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 27, 2020

Was here for a couple of nights for business. This hotel was just a few blocks from the office and close to the airport. Room was fresh and comfortable. Rooms were very quiet, even though I had a room facing the very busy road (not right on the highway). Breakfast in my rate wasn't included but had it anyway. The buffet was standard breakfast fare and was well done. Coffee never empty, they even gave me a to go cup. Definitely stay here again if in Montreal. Oh yeah Airport shuttle was complimentary and quick

Date of stay: December 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Stevej74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2020 via mobile

We spent two nights at this hotel, the hotel was booked for our team for a tournament.
Great location, close the highway, restaurant, mall etc... comfortable bed and nicely played out rooms. From front desk to room service, Every employee we dealt with were very pleasant. We had breakfast at the hotel, buffet was very, fresh fruits and egg station. Service at the restaurant, also above average, our server, L Moore I think, was very thoughtful and patient with the kids.
I would not hesitate to go back or recommend this hotel.

Date of stay: January 2020
Trip type: Travelled with friends
Thank holli9078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 2, 2020

Only stayed for 4 hours, really nothing to complain except the asian guy at the front desk. Not helpful, received the wrong information about my colleagues and shuttle bus, also didn't get the wake up call.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank 650yz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelstaffPC, Front Office Manager at Holiday Inn Pointe Claire Montreal Airport, responded to this reviewResponded January 3, 2020

Dear Valued Guest,

Thank you for choosing our hotel for your most recent stay.
We are genuinely sorry to hear of the troubles you encountered during your stay and appreciate your taking the time to let us know. The situation you have described with one of our staff members is definitely not what we expect, nor is it something we take lightly.
Thank you once again for your time and we hope you will give us another opportunity,

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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