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Reviewed August 3, 2020

This is our second time to stay at Embassy Suites. We decided to stay here versus staying at a Holiday Inn Hotel closeby because Embassy Suites provides breakfast and afternoon snacks

It also has one of the most spacious rooms for a double bed reservation with a small kitchen area and a spacious bathroom.

A day before our check in they already sent us a link to check in online and possible to get a digital key so we don't have to pass by the reception to pick up our key.Checking In and getting to our room can all be done online.Because of COVID there is no daily housekeeping service.

The restaurant was closed so meals were prepared and can be picked up at the restaurant area and you can have them to go or bring up to your room.

My only complaint, the bread they used for the breakfast sandwhich is so tough having been microwaved probably several times. They used to serve a better breakfast fare before COVID but now the breakfast is really bad.

Date of stay: July 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank betty l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishoy Salib, General Manager at Embassy Suites by Hilton Montreal Airport, responded to this reviewResponded October 6, 2020

Dear betty l,

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.


Sincerely,

Bishoy Salib
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 15, 2020 via mobile

It’s so nice to see that this hotel has now put in a great buffet breakfast. The rooms are always great and clean and modern. The hotel is so centrally located and so close to many good shopping areas and restaurants.

Date of stay: December 2019
Trip type: Travelled solo
Thank Peterprev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bishoy Salib, General Manager at Embassy Suites by Hilton Montreal Airport, responded to this reviewResponded October 6, 2020

Dear Peterprev,

Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bishoy Salib
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 29, 2020

Recently had my flight cancelled and got booked in at Embassy Suites at Montreal Airport. Bit of a drive from the airport for an airport hotel (there is a shuttle, but I took Uber). Got to the hotel, check in easy, hit the evening social, free drink and snacks, then hit the gym, which was good, treadmills, elliptical and bike, plus weights. In the morning, had free breakfast, bacon, eggs, french toast, excellent, and grabbed the shuttle to the airport. Overall very good stay.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BishoySalib, Front Office Manager at Embassy Suites by Hilton Montreal Airport, responded to this reviewResponded March 3, 2020

Dear David B:

Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bishoy Salib
Front Office Manager
Embassy Suites by Hilton Montreal Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 24, 2020

I had always stayed at the Holiday Inn airport, but because of cost, I decided to stay at this revamped Comfort Inn which is now an Embassy Suits. I will keep coming back, although it is not your common Embassy Suits, but it is very neat and clean, the people were very pleasant and accommodating. Enjoyed my stay tremendously.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank OhioFreddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BishoySalib, Front Office Manager at Embassy Suites by Hilton Montreal Airport, responded to this reviewResponded March 3, 2020

Dear OhioFreddie:

Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bishoy Salib
Front Office Manager
Embassy Suites by Hilton Montreal Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2020

We experienced a significant delay in our flight leaving Mexico & finally arrived in Montreal in the middle of a snowstorm. We had missed our connecting flight home & Air Canada provided us with an overnight stay at this hotel. It is conveniently located close to the international airport & although arriving unexpectedly at midnight, we were warmly greeted by front desk staff. Two rooms were quickly arranged for us on the same floor & both were lovely, clean & well appointed. Beds were of good quality & we enjoyed a short, but good nights sleep. There was a good selection of both hot & cold items for breakfast & we enjoyed fresh omelettes cooked for us & delivered to the table. Morning front desk staff assisted us in arranging alternate transportation & were very helpful, friendly & courteous. A short, but pleasant stay.

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank Carson_W995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BishoySalib, Front Office Manager at Embassy Suites by Hilton Montreal Airport, responded to this reviewResponded March 3, 2020

Dear Carson_W995:

Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.


Sincerely,

Bishoy Salib
Front Office Manager
Embassy Suites by Hilton Montreal Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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