We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Photolady73
Hamilton, Canada

Great hotel aned conference centre

5.0 of 5 bubblesReviewed Oct 1, 2015
This is a 4-story hotel with conference facilities. My first impression of the lobby was "Wow"! This impression remains throughout the hotel.The hotel is spotless and the staff friendly and bilingual.
Date of stay: September 2015
Trip type: Travelled with family
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachelle L, Front Office Manager at Best Western Hotel Universel Drummondville, responded to this review
Responded Oct 2, 2015
Good morning,

Thank you for all your great comments about the hotel, the conference facilities and the service you received from the staff. It's always a pleasure to see our guest having a great time.

Please accept my best regards,
Rachelle Larivière
Lodging Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
  • Booking.com
  • Trip.com
    C$129
  • Expedia.com
    C$139
1.1 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
  • Expedia.com
    C$125
  • ZenHotels.com
    C$115
  • Booking.com
0.3 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
  • Expedia.com
    C$98
  • Booking.com
  • Priceline
    C$98
0.5 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
Exterior
  • Expedia.com
    C$221
  • Booking.com
  • Priceline
    C$221
0.9 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
C$151
  • Booking.com
  • Priceline
    C$143
  • Quality Inn
    C$151
2.1 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
C$84
Fully refundable
  • Booking.com
  • Trip.com
    C$79
  • Hotels.com
0.7 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
  • Hotels.com
  • Expedia.com
    C$98
  • Priceline
    C$98
6.7 km from Best Western Hotel Universel Drummondville
Free Wifi
Room service
C$128
  • Expedia.com
    C$128
  • Algotels
    C$122
  • Priceline
    C$128
No curtains whatsoever!!!
  • Hotels.com
  • Priceline
    C$109
  • Booking.com
28.3 km from Best Western Hotel Universel Drummondville
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    C$83
  • Booking.com
25.2 km from Best Western Hotel Universel Drummondville
Free Wifi
Free parking
View more hotels in Drummondville
Reviews (753)
Filter reviews
753 results
Traveller rating
288
262
106
47
50
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
288
262
106
47
50
Show reviews that mention
All reviews off the highway room was clean parking lot onsite restaurant new brunswick nova scotia hockey tournament front desk staff lots of restaurants long drive complimentary breakfast excellent value quebec city one night stay the east coast amenities ontario
Selected filters
Filter
Updating list...
389 - 394 of 753 reviews
Reviewed September 21, 2015

Best Western Plus Hotel International in Drummondville was our first stay at a Best Western propperty in several years and we were very pleasantly surprised at the quality of facility, on-site restaurant, and general appearance of the hotel. Ideally located off major highway, yet very quiet. Clean comfortable rooms.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Peter B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachelle L, Front Office Manager at Best Western Hotel Universel Drummondville, responded to this reviewResponded September 22, 2015

Good morning,

Thank you for all your great comments about the quality, the appearance and the comfort of our rooms. When you will comeback, it will be a pleasure to welcome you again.

Please accept my best regards,
Rachelle Larivière
Lodging Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed September 16, 2015

Handy & convenient location. Had a king bed room that was spacious and comfortable. Dinner in the "in-hotel" restaurant, " le Verriere" was excellent well prepared and great presentation. Convenient bar off the lobby.Didn't try the pool and hot tub but it looked clean and presentable.

Date of stay: September 2015
Thank Bilko77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachelle L, Front Office Manager at Best Western Hotel Universel Drummondville, responded to this reviewResponded September 18, 2015

Good morning,

Thank you so much for your great comments about your room, the dinning room and the appearance of the spa and the pool. It's always a pleasure to see our guest having an enjoyable stay. It will be a pleasure to welcome you again.

Please accept my best regards,
Rachelle Larivière
Lodging Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed September 12, 2015

Newly renovated and centrally located,this Best Western property is more than you could ask for.Great rooms and truly exceptional staff make this hotel a superb travel or vacation destination.As the hotel is in the heart of 'French Speaking Quebec' do not worry about your limited language skills as the staff at this go beyond the call of duty to make 'Anglophones' feel more than welcome.

Date of stay: August 2015
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Paul D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachelle L, Front Office Manager at Best Western Hotel Universel Drummondville, responded to this reviewResponded September 14, 2015

Good morning,

Thank you so much for your great comments about the room and thank you for talking about your great experience with our staff. It's always a pleasure to see our guest writing great reviews about our services. It will be a pleasure to welcome you again.

Please accept my best regards,
Rachelle Larivière
Lodging Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed September 8, 2015

Stopped here for a second time on our trip and were not disappointed. We secured a really nice room and once again we ate in the restaurant. You certainly get a large amount of food for the money and the service was really good.

Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Margaret K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachelle L, Front Office Manager at Best Western Hotel Universel Drummondville, responded to this reviewResponded September 9, 2015

Good morning,

Thank you for your great comments about the room and the food. It's always a pleasure to see our guest having an enjoyable stay.

Please accept my best regards,
Rachelle Larivière
Lodging Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed September 4, 2015

We decided to stay in Drummondville on our way home from Nova Scotia. We booked last minute and also managed to get one of the last rooms available. It is close to the highway and has several restaurants around it so you can walk to them... this was nice after the long drive. The hotel needs a bit of an update. The halls, stairs and elevator looked very worn. Our room was clean and had lots of room... it looked like they tried to update the room, but did a partial job. Slept well in a very comfortable bed. This was one of the highest priced rooms we stayed in over our vacation and it was more than average in comparison. It does have a pool and a restaurant attached. We did not use either so I have no opinion on these amenities.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Julie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rachelle L, Front Office Manager at Best Western Hotel Universel Drummondville, responded to this reviewResponded September 8, 2015

Good morning,

Thank you for your comments about the hotel. We are still doing some updating regarding to the rooms and the general appearance of the hotel. We always wotk hard to give a good service to our guest. Thank you for your great comments about the comfort of tghe bed.

Please accept my best regards,
Rachelle Larivière
Lodging Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
View more reviews