When we got to the room I thought there must have been a mistake, the beds looked messy, sheets wrinkled, pillows out of place, room dirty, bathroom was dirty and smelly. I called the housekeeper which was in next room. Her comment was "that's how the other housekeeper does it". I approached the service desk and the young woman said she would let management know. I took pictures of the room because we had to leave for an event and when we got back to the hotel I asked for the manager but instead I got the "Indian man" as mentioned in the comment before mine. This man said that "not all the rooms look like this", give me a break, none of the rooms should look like this for 104.00 per night, I told him to refund my Visa and we drove home 70kms away only to be back in Kitchener the next morning for 8. These people have no business skills, shame on them to treat guests like that, the pictures they have on the website is a true misrepresentation . Horrible!!!
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- Also Known As:
- Howard Johnson Kitchener Conestoga Hotel Kitchener
- Kitchener Howard Johnson
- Howard Johnson - Kitchener Conestoga Region Of Waterloo, Ontario