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Reviewed September 23, 2016

The location was fine.There were .There were close to 7 or 8 people at one time sharing bathrooms etc.No private bathrooms.Also did not see any fire extinguisher.
There were also students living there who were nice.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank panzorcone66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoardwalkHomes, Manager at Boardwalk Homes Executive Guest Houses & SUITES!, responded to this reviewResponded September 24, 2016

Thank you very much for taking time to leave us your comments. Sorry to hear that one of your groups is not happy with the one Type 2 guest room which was located on the third floor. Normally we only host business people or families at the Guest house but during this month, yet this time we have hosted a few university students because they had nowhere to stay. Their newly built apartments are not ready to move in. Thus there is a full house situation at the Guest house.
In addition, this is the time when all hotels and us are fully booked due to the Home Hardware Trade show. Many of our returning guests have booked our private homes a few months in advance and thus we are left with only guest rooms at the Guest house with shared accommodation.

Sincerely hope that you can try staying at our all private homes when you are in town again and experience a private and home away from home set up! We offer all private homes - 1 bedroom home, 3 bedroom home, 5 - 7 bedroom homes. We already have guests staying with us this year at the private homes booking for the April 2017 Home hardware Convention. Hope to host you and your group again.

Thanks again for choosing Boardwalk Homes.

warmest regards
Maureen



Look forward to hosting you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 10, 2016

Everything would have been fine if we had not been put into a bedroom in the basement. Indeed basement with no windows, totally underground. It is a very small room, one has to go sideways to barely pass by. There is even an open area for TV, but all would not change the fact of the small enclosed room and the cold humid underground room. Indeed my teeth shudder after staying inside the room while it is steaming hot outside!
This alone offsets everything others have said in their review. I would have been the same enthusiastic had I stayed in any of the rooms on the second or third floor!

  • Stayed: September 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank abigailliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoardwalkHomes, Manager at Boardwalk Homes Executive Guest Houses & SUITES!, responded to this reviewResponded September 12, 2016

Hi Abigail,
Thanks for taking time to leave us a review. Sad to hear that you had not enjoyed your stay with us last Saturday because of the coldness in the basement room.

If you have stayed for more than a day and we know of your concern, we might have upgraded or arranged a guest room on the second floor or third floor of the Guest house.

As you already know that our guest house is professionally designed and maintained. and there are other room types offered at the House to accommodate different needs and wants e.g. we offer 4-star quality rooms with ensuite bathroom, as well as private 1-bedroom condos.

We sincerely wish that you can check out our other types of accommodations and come back and stay with us again, to re-experience a home away from home environment. Thank you.

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Reviewed September 8, 2016

beautiful condo!!! a/c worked great as we were there during a heat wave. Apartment was spacious and neighbours were friendly. awesome to be able to prepare own meals, many groceries stores located near apartment. Can't wait to book again!

Room Tip: great for family as well. parking was awesome , excellent location!
  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Colleen-Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoardwalkHomes, Manager at Boardwalk Homes Executive Guest Houses & SUITES!, responded to this reviewResponded September 10, 2016

Dear Colleen, our Happy Guest,
Thank you for giving us a perfect rating. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

It is indeed our pleasure to have guests like you who take care of the unit as if it were yours. Excited to hear that you like the home away from home set up and the convenience you can enjoy due to the great location our homes are in.

Wishing you all the best and hope that others seeing your review will book with us and stay with us to enjoy our service and our rentals


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Reviewed September 5, 2016 via mobile

While bringing our son to start school at the University of Waterloo, we stayed at the lovely Boardwalk Homes Executive Guest Houses. This modern house with three bedrooms was totally perfect for our needs. The common areas were spotlessly clean with modern amenities. We would definitely choose Boardwalk Homes again.

Stayed: September 2016, travelled with family
Thank Bobbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoardwalkHomes, Manager at Boardwalk Homes Executive Guest Houses & SUITES!, responded to this reviewResponded September 6, 2016

Hi Bobbie, Thank you again for choosing to stay with us when seeing your son off to University. Happy and excited to hear that you have enjoyed the upgrade and your stay with us! Looking forward to your next stay with us soon! Call us if there is anything we can help you the booking.

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Reviewed August 29, 2016 via mobile

The apartments were lovely very spacious and modern.Service was great if we had any concerns they were answered promptly with very friendly staff.Maureen was especially kind and a credit to the business.We would definitely use them again for our next visit to Canada.Clean,comfortable affordable accommodation, would prefer one with a nicer garden area next time.

Stayed: August 2016, travelled with family
Thank juliawarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BoardwalkHomes, Manager at Boardwalk Homes Executive Guest Houses & SUITES!, responded to this reviewResponded August 31, 2016

Thanks Julia for taking time to write us a great review and giving us a HIGH 5. Great to hear that you loved and enjoyed your stay at our 3 bedroom condo bungalow home and think highly of our service. This is very encouraging! It is indeed our pleasure to have hosted you and your family during your son's wedding in town. Looking forward to hosting you and your family when you came to visit your son and family soon

Regards
Maureen

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