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Eric H
Toronto, Canada

No English

1.0 of 5 bubblesReviewed Jul 31, 2024
I called to book directly with the hotel to ensure we got the suite we wanted. We’re driving across Canada and wanted to splurge a bit. Our suite was $600 / night. Very surprised at the exterior as it appeared run down. Got to the lobby and it was quite modern, new.
THE ENTIRE HOTEL IS UNDER CONSTRUCTION AND THERE IS NO RESTAURANT. NOTHING. No one told us at time of booking, nothing. We cancelled our booking and left. The challenge was that as English speaking Canadians, it was almost impossible to communicate with the multicultural staff. I believe conversational English should be a prerequisite.
Date of stay: July 2024
Room Tip: Don’t go
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (389)
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1 - 6 of 389 reviews
Reviewed July 5, 2024 via mobile

The hotel has been beautifully renovated and has modern fixtures. The beds are incredibly comfortable and the bedding felt fresh and clean.

The rooms and common areas were immaculately clean. There was a rain shower and handheld shower, which was a nice touch. The microwave and fridge are enclosed in a large built-in cupboard. There’s a nice big counter to put your things, and a bench when you get into the room as well. The bench has a shelf at the bottom for shoes, which was a nice touch. There were four sconce lamps and lighting behind the headboards. There were two more funky decorative lamps as well.

I had the city view, which wasn’t as nice as the lake view but still nice!

Date of stay: June 2024
Trip type: Travelled on business
Thank Emily C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 14, 2024 via mobile

Newly renovated hotel. Room was comfortable and clean. Complimentary water daily was a simple but nice touch. Renovations are still underway on the exercise room and restaurant which should be completed in time for the summer 2024 tourist season. Close and easy walk to downtown.

Room tip: Parking does seem limited but I had no issues on this trip.
Date of stay: March 2024
Trip type: Travelled on business
1  Thank macdondav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 9, 2019

The view from the lakefront rooms is amazing. The rooms have clearly been updated, but the building is old & tired. Noise travels easily into the rooms from the halls. The elevators are comically small. I contacted the general manager before our stay, to ask for a top floor room, noting we were celebrating our anniversary. I had to send a second email to get a response -- and even then, it was a terse response and he did nothing for us. Jimmy, you need to learn how to take care of the customer.

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank DJP1964
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 7, 2019

Good Location. We got a room overlooking the waters...great view.They had warm lighting on the deck they have over the waters.
Front desk was very helpful. Room size was good.
Parking space can be added a little more.

Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
1  Thank sebastianmats
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 24, 2019 via mobile

I stayed at the Clarion for 2 nights on business. The room was clean and amenities were satisfactory. The service in the restaurant was excellent and the food delicious. I highly recommend this hotel. When compared to other Kenora hotels this place offers better than expected cleanliness, services and amenities. Highly recommend as a business hotel.

Date of stay: October 2019
Trip type: Travelled on business
1  Thank IMBatti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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