We had a family outing here. Great location and lots for the grandkids to do - but - do not foresee us going again. First of all WAY too expensive for what you get.
Check in time is really late - 4pm, but rooms weren't ready anyway, and all they offered as consolationwas a couple of drinks. No help when you have hungry kids. Great splash zone but all of the equipment was covered in goose poop. All they had for the staff to clean it off was a couple of oars. Did not work out well. Why can't they afford a couple of brooms or pails? To use the water equipment you had to sign a waiver. Thats fine, but they only had one person there to handle all of the guests. Wait time was really bad. Had a fishing derby on morning. Dock was covered in goose poop! Why not wash the dock before an event like that where there are going to be a lot of kids? Even with the high rates that we paid we had a view of the parking lot and no room cleaning service.

We had 2 units in the Birchwood condo. The units have been " refurbished" but the new furnishings are cheap compared to what was there before.
The TV and stereo didn't work with our computers ( for the kids to watch their cartoons on youtube) which was a real pain, in fact they didn't work with the computers at all so we couldn't watch netflix etc. They are really pushing their " pay for view".. At times we had no sound just watching TV... called the repairman and he couldn't fix it. This is unacceptable. However they have improved the wifi now.
We also found that many of the " good" cutlery, especially the henckel knife block they had which was great, has vanished and not been replaced. Otherwise things are pretty much the same in the units.
Beach is still nice, kids enjoyed it . Sunday brunch was Ok . Otherwise we did our own cooking in the unit or on the BBQs which worked great.
Overall we get the impression that the management is trying to squeeze everything they can out of the resort and then will probably offload it to another buyer. Not happy with all the new construction- it's ruining the ambiance it used to have and causing overcrowding, esp for parking.
However since the kids enjoy the lake we will continue to come up for a week each year in the summer. until our " lease" on the timeshare units run out. After that we have to see how things have changed/progressed to decide if we want to continue coming up.