The beds in this motel were awful, not comfortable at all , needs a lot of upgrading especially the beds There should be someone at the desk at all times,Were ready to check out by 9am had to go for breakfast and come back because office wasn't open
I should have checked reviews before staying here, but had come into Cobourg for a family funeral; not impressed with this Motel at all
Room smelled; skimpy towels; bathroom not very clean; bed looked like a 5 yr old made it up.
Opened the small fridge and it wasn't very cold and also smelled; didn't even take the chance on looking in the microwave.
Didn't get much sleep as you could hear the occupants in the next room (they weren't very pleasant sounding).
The room itself was pitiful - stains on the walls, cobwebs in the corners, dust on the furniture, sticky floors and the carpet certainly had seen better days.
We had traveled to Cobourg Beach for a day out with the family, and when looking for an economical motel, we were a little hesitant with Lotus Motel due to some negative reviews.
Due to last minute plans in deciding to stay the night, we ended up at Lotus Motel and were pleasantly surprised. Management was very friendly and accommodating with our late arrival, giving us one of the larger rooms for the price of a normal double bed room. The room our family of 4 stayed in was surprisingly large, and even had a jacuzzi!
Needless to say, we were very impressed with the management and room, given that it is a motel of course. We would recommend Lotus Motel to anyone in the Cobourg area looking for a nice room at an economical price.
We were heading back home from a baseball game and couldn't make it so we found this motel which was very reasonable for a night's stay. The staff were very pleasant to us. The room was clean and the beds were very adequate. It was not the most modern but was very economical. We were satisfied with our night's stay.
This review concerns a rather unpleasant experience we had at the Lotus Motel in Cobourg (823 William Street, Cobourg, Ontario, K9A 3A8, (905) 372-2228) during September 14 through 15, 2014. I may preface this by saying that I travel a lot both in North America, Europe and other countries, and hence have experience of staying in hotels all over the world. Also, I'd stayed at the Lotus Motel several years ago and found it to be in the low-star range but otherwise entirely satisfactory. This is not what was confirmed by the present occasion.
Checking into the motel on September 14, I briefly chatted with the owner, who also runs another hotel in Trenton. In the course of this conversation, a fellow called Sam, who will figure significantly in the unpleasant occurrences we experienced the following day, joined us in the hotel lobby. A little later, I asked the owner who Sam was and was told that he both works at the hotel and at the same time, occupies sleeping quarters there. Apart from minor inconveniences like a badly functioning lock and altogether missing safety chain to our room, we quite happily spent the first night. I thereupon paid for a second night. That second day, we came back to the room late at night to find that nobody had made the bed, cleaned up, or even emptied the wastepaper basket.
I thereupon made inquiries at the front desk and was given to understand by a Sikh gentleman (like the owner) who'd described himself as a "sleeping partner" in the hotel management that this was obviously a mistake. But this story changed radically when Sam, who was called upon to do what he should have done all along, namely clean the room now at around 9:00 pm, joined us in the lobby. Sam told me in unmistakeable terms that I was in error to assume that the hotel had any obligation to clean the room and, since I insisted, became both foulmouthed and threatening. He even showed me a written list of hotel guests whose rooms had all been left unattended, explaining to me that the low price of, in our case, $90.40, did not warrant such service. When I continued to remonstrate, he finally, but under vociferous protest, repaired to our room to do what he himself had decreed was an unnecessary service.
Checking on his activities, I was informed by my wife, that he'd treated her to the same foulmouthed insults he'd previously dished out to me. I therefore decided to leave the hotel and after a threefold attempt, finally got the "sleeping partner" to reimburse my money for the second night. You'll understand that this unnecessary measure on our part brought with it considerable inconvenience, since we had to now look for another hotel and, finding most Cobourg establishments like the Western Motel fully occupied, finally ended up at the Comfort Inn in Belleville.
It is both my own and my wife's impression that the so-called "sleeping partner" acted in a highly dubious fashion, e.g., in never giving me a satisfactory answer as to my question of how a fellow like Sam could treat both me and my wife in the rather, call it, uncouth way he displayed on the occasion, and that right in front of him. Therefore it seems to us that there certainly exists a degree of collusion between Sam and the hotel management insofar as the latter tacitly has Sam act as "cleaning staff" and intimidating bouncer vis-a-vis hotel guests who might take issue with the fact that said "cleaning staff" does not clean at all. I might add that the price of $90.40, although certainly low, is still a lot higher than at the Cedarview Motel in Cobourg, where we stayed for the nights of Sept 16-17, and being both seniors and members of the CAA, paid a total of $73.45, and that for a room that was certainly more commodious, better renovated, and attended to by an impeccably polite staff, which sadly is the opposite of what we found at the Lotus Motel.
