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b0nnieg99
Orono, Canada

management staff

Review of Lotus Motel
1.0 of 5 bubblesReviewed Aug 13, 2016
I had to stay at this place for two months. It was a horrible experience. I was required to give them a $100 security deposit when I checked in. After two months, I found a place to live and advised them of my check-out date. Check-out time is 11. At 10 a.m., Sue, walked into the room and said "you aren't going to leave all of this for me to clean up are you" in an aggressive tone. She then proceeded to move the fridge, opening it up and snapping "you have a fridge full of groceries here!". Of course I did. I was living there. In any event, I had an hour left to pack up. She then pulled the table away from the wall and pulled the bed away from the wall leaving the mattress askew.

The weekly "full room clean" consisted of sheet changing, surface wiping and bathroom "cleaning". Not really. Oh, and a cursory vacuum.

In any event, what they were left with was nothing different than the weekly full room clean.

I went to the office to retrieve my $100 and Sue walked down to the room to check it out., She went insane and came blowing out of the room shouting that it is "disgusting" and she would hate to see how I keep my home.

Carrying on into the office, she engaged another staff member, Carla who got involved in the verbal abuse that they were flinging at me. They called me a pig, a slob, disgusting and why didn't I vacuum? What? Sue stated that I should have gone out and bought a vacuum. Told me that she would send Sam, another staff member down to take pictures. Which I had also done. I asked her for the owners name. She said Paul. I asked for his last name. Lo and behold, she claimed not to know his last name. So, I will undertake to ascertain his name and contact information so that he is made aware of what is going on.

Wanting to get out of the situation, I simply left without retrieving my $100 security deposit which, I assume, was the result that the staff were looking for.

One more wood of warning. The smoke detector in the room malfunctioned and, as a solution, Sam simply took it down. I was without fire protection for approximately one month., Fire marshal will be contacted.

Better to sleep in your car than spend a night at this place.
Date of stay: July 2016
Trip type: Travelled solo
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviewed June 9, 2016

We booked the jacuzzi king room,,, clearly it's not rented too often, everything was covered in a thick layer of dust. There were dead bugs on the bathroom floor. Room needs to be updated and cleaned. Bathroom wasn't even painted. Worse bathroom set up ever!!! Sink is in the room not bathroom?.. Not coffee cups for your complimentary stale coffee. Bed was amazingly comfortable,, however... In the morning we discovered a huge hair wade in the sheets at the bottom of the bed,,, it was black hair,,we don't have black hair... Yuk. NOT worth the money. There's a rental apartment upstairs so we listened to the banging and kids running until we complained..woke up to there washer at 8 am!,, Not cool...every time they flushed their toilet we heard... Definitely NOT any aspect of a romantic retreat in what was suppose to be a luxury room... Had to request the password for free wifi.....we were double charged and had to get that sorted out... The lady at the desk was very sweet though.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mysticjan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 27, 2015

It's a motel, not the Sheraton. But let's count all the positives. The reception was warm and friendly. Staff answered my questions about Cobourg's rather tricky transit system and made it quite clear to ask if I needed anything. It snowed while I was there but the room was nice and warm without being too warm. A/C unit was noisy but I did;t use it. The rooms are really well insulated. I didn't use the A/C when I stayed there the previous time. The bathroom tap system is unusual for the shower. Lift the lever to switch to shower and turn on the central tap to start water flow. Good selection of TV channels, spare blanket in drawer if you needed it. Beds comfortable and not too tightly made. Wendy's, McDonald's and Tim Horton's right next door. The latter two open really early My unit this time was not a kitchen unit but it did have a microwave and a fridge. I'm at a loss to understand some previous reviews to be honest.

Room tip: There are kitchen options available.
Date of stay: November 2015
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
1  Thank Paul W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 25, 2015

The beds in this motel were awful, not comfortable at all , needs a lot of upgrading especially the beds There should be someone at the desk at all times,Were ready to check out by 9am had to go for breakfast and come back because office wasn't open

Date of stay: July 2015
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Brenda H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 4, 2015

I should have checked reviews before staying here, but had come into Cobourg for a family funeral; not impressed with this Motel at all
Room smelled; skimpy towels; bathroom not very clean; bed looked like a 5 yr old made it up.
Opened the small fridge and it wasn't very cold and also smelled; didn't even take the chance on looking in the microwave.
Didn't get much sleep as you could hear the occupants in the next room (they weren't very pleasant sounding).
The room itself was pitiful - stains on the walls, cobwebs in the corners, dust on the furniture, sticky floors and the carpet certainly had seen better days.

Room tip: Run away from this Motel as fast as you can
Date of stay: September 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paul A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 21, 2015

We had traveled to Cobourg Beach for a day out with the family, and when looking for an economical motel, we were a little hesitant with Lotus Motel due to some negative reviews.

Due to last minute plans in deciding to stay the night, we ended up at Lotus Motel and were pleasantly surprised. Management was very friendly and accommodating with our late arrival, giving us one of the larger rooms for the price of a normal double bed room. The room our family of 4 stayed in was surprisingly large, and even had a jacuzzi!

Needless to say, we were very impressed with the management and room, given that it is a motel of course. We would recommend Lotus Motel to anyone in the Cobourg area looking for a nice room at an economical price.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank Nav S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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