This Motel is not so terrible.
We've stayed for one night and didn't had problem: wifi - tv was running fine.
No breakfast is included in the price.
The person in the office was nice, provided a lot of info where to go, etc.
The volountary canadian tax on the price was NOT included automatically
our wedding party took 3 rooms the man who greeted us when we arrived was very nice.....however when we arrived back from the wedding the woman who said she was the manager treated us all like we were less than human,while she moved who i can only describe as her working girls from room to room, when she realized we where not interested she was angered and she and her apparent cleaning lady is what she said she was wanted us out and called the police on us we did wind up staying till morning that's when we noticed the dead cockroaches all along the edges of the walls there was clothes and garbage under the bed from the previous people who stayed the a/c and t.v did not work when we told the woman at the front desk from the nigh before we where told not to return .....i own my business and travel a lot to the area but this was the first time i have stayed there since the new people took it over it was the worst experience of our lives and we will not be returning to be called dirty names and treated this way was dispicable
I had to stay at this place for two months. It was a horrible experience. I was required to give them a $100 security deposit when I checked in. After two months, I found a place to live and advised them of my check-out date. Check-out time is 11. At 10 a.m., Sue, walked into the room and said "you aren't going to leave all of this for me to clean up are you" in an aggressive tone. She then proceeded to move the fridge, opening it up and snapping "you have a fridge full of groceries here!". Of course I did. I was living there. In any event, I had an hour left to pack up. She then pulled the table away from the wall and pulled the bed away from the wall leaving the mattress askew.
The weekly "full room clean" consisted of sheet changing, surface wiping and bathroom "cleaning". Not really. Oh, and a cursory vacuum.
In any event, what they were left with was nothing different than the weekly full room clean.
I went to the office to retrieve my $100 and Sue walked down to the room to check it out., She went insane and came blowing out of the room shouting that it is "disgusting" and she would hate to see how I keep my home.
Carrying on into the office, she engaged another staff member, Carla who got involved in the verbal abuse that they were flinging at me. They called me a pig, a slob, disgusting and why didn't I vacuum? What? Sue stated that I should have gone out and bought a vacuum. Told me that she would send Sam, another staff member down to take pictures. Which I had also done. I asked her for the owners name. She said Paul. I asked for his last name. Lo and behold, she claimed not to know his last name. So, I will undertake to ascertain his name and contact information so that he is made aware of what is going on.
Wanting to get out of the situation, I simply left without retrieving my $100 security deposit which, I assume, was the result that the staff were looking for.
One more wood of warning. The smoke detector in the room malfunctioned and, as a solution, Sam simply took it down. I was without fire protection for approximately one month., Fire marshal will be contacted.
Better to sleep in your car than spend a night at this place.
We booked the jacuzzi king room,,, clearly it's not rented too often, everything was covered in a thick layer of dust. There were dead bugs on the bathroom floor. Room needs to be updated and cleaned. Bathroom wasn't even painted. Worse bathroom set up ever!!! Sink is in the room not bathroom?.. Not coffee cups for your complimentary stale coffee. Bed was amazingly comfortable,, however... In the morning we discovered a huge hair wade in the sheets at the bottom of the bed,,, it was black hair,,we don't have black hair... Yuk. NOT worth the money. There's a rental apartment upstairs so we listened to the banging and kids running until we complained..woke up to there washer at 8 am!,, Not cool...every time they flushed their toilet we heard... Definitely NOT any aspect of a romantic retreat in what was suppose to be a luxury room... Had to request the password for free wifi.....we were double charged and had to get that sorted out... The lady at the desk was very sweet though.
It's a motel, not the Sheraton. But let's count all the positives. The reception was warm and friendly. Staff answered my questions about Cobourg's rather tricky transit system and made it quite clear to ask if I needed anything. It snowed while I was there but the room was nice and warm without being too warm. A/C unit was noisy but I did;t use it. The rooms are really well insulated. I didn't use the A/C when I stayed there the previous time. The bathroom tap system is unusual for the shower. Lift the lever to switch to shower and turn on the central tap to start water flow. Good selection of TV channels, spare blanket in drawer if you needed it. Beds comfortable and not too tightly made. Wendy's, McDonald's and Tim Horton's right next door. The latter two open really early My unit this time was not a kitchen unit but it did have a microwave and a fridge. I'm at a loss to understand some previous reviews to be honest.
