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C$237
Fully refundable before Sat, Jun 8
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deedeeis2018
Kimberley, Canada

Beautiful room

5.0 of 5 bubblesReviewed Feb 3, 2024
This hotel was a delightful surprise in Trail. Great location that offers you the ability to walk to everything in town. Fantastic selection of restaurants just minutes away. Nice to walk by the river and view the scenery. The room was beautiful, clean and bright. Comfortable furnishings offering a great sleep. Was nice to grab coffee,granola bar and fruit on my way out in the mornings. Very helpful staff.
Date of stay: February 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection, responded to this review
Responded Feb 5, 2024
Hi,
Thank you for your review.
It was an absolute pleaser having you stay with us during your time here in Trail BC.
We are very pleased to hear your enjoyed your stay and found our location so convenient throughout your stay.
I hope we can welcome you back again soon.
Warmest regards.
-Guest Services Manager-
Adrian Heink
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (52)
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      All reviews columbia river the hotel staff beautifully renovated hotel pedestrian bridge rooms are modern excellent hotel refinery suite kitchenette bc
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      1 - 6 of 52 reviews
      Reviewed January 28, 2024

      The hotel was in a perfect location for our needs. The rooms were spacious and clean and the staff were very accommodating and friendly. Some of the family had a drink in the lounge and enjoyed it.
      There were a number of cafes and take away options within easy walking distance.

      Room tip: The hotel is on the edge of town near the river and was a 2 min walk from the venue we were attending. Not cheap but they had family suites.
      Date of stay: January 2024
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      Thank Cathy M
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection, responded to this reviewResponded February 1, 2024

      Hi,
      Thank you for your review.
      We are so pleased to hear you enjoyed your stay with us.
      We aim to provide a clean and comfortable stay.
      Thank you for our comments about our staff, I will make sure to pass this along to them.
      I hope we can welcome you back again soon.
      Warmest regards.
      -Adrian Heink-
      General Manager

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed May 8, 2023

      Went for a walk around in the evening was nice the community relaxing outdoors. This location didn’t have a restaurant but the rooms were equipped with a kitchen. As you leave in the morning they do have coffee, snacks, fruits, and bottled water.

      Date of stay: May 2023
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank speedyhealth
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection, responded to this reviewResponded May 9, 2023

      Hi,
      Thank you for your review.
      We are pleased to hear you enjoyed your stay with us.
      I hope we can welcome you back again soon.
      Warmest regards.
      -Adrian Heink-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed March 2, 2023

      we came to trail,bc for a concert. jessica from best western columbia river hotel in trail, bc planned our stay. she reserved us a suite at the crown columbia hotel in trail,bc. this hotel is one of the most impressive we have stayed at. the hotel itself is immaculate. the furnishings and art(wonderful photographs of the columbia river) add much to the experience. the hotel staff is flawless. we had dinner at the columbia steakhouse in the best western columbia river hotel. the meal, ambience and staff at the restaurant added to the great experience we had overall. memorable is the best word for the crown columbia hotel and the columbia steakhouse

      Date of stay: March 2023
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank yarr0w
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection, responded to this reviewResponded March 6, 2023

      Hi,
      Thank you for your review.
      We are pleased you enjoyed your stay with us.
      I also find the local pictures done on the Columbia river to be such a nice fit for this hotel.
      The steak house is sure a fantastic place and I am so glad to hear it made for a memorable experience for you.
      I hope we can welcome you back again sometime.
      Waremst regards.
      -Guest Sevices Manager-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed January 11, 2023

      Rooms are modern and clean. Beds are great and the customer service is outstanding. We were upgraded to this hotel at no charge to us and very much appreciated the experience. Would stay here again without hesitation.

      Date of stay: January 2023
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank johnluscher
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection, responded to this reviewResponded January 12, 2023

      Hi John,
      Thank you for your review.
      We are pleased you enjoyed your stay and found the rooms clean and modern.
      I hope we can welcome you back again soon.
      Warmest regards.
      -Guest Services Manager-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed October 6, 2022

      Don't let the historic exterior fool you. It's a nice place to stay. Location is central. Next to scenic walkway along river. Easy parking for inner-city hotel. Large beautiful rooms. Nicely renovated historic hotel. Close to the strip of shops and restaurants. Decent fitness centre as well.

      Date of stay: October 2022
      • Trip type: Travelled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Review collected in partnership with Best Western
      Thank jp0ntes
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Brandon S, General Manager at Crown Columbia Hotel, BW Premier Collection, responded to this reviewResponded October 7, 2022

      Hello,
      Thank you for your review.
      We are so pleased to hear your enjoyed your stay with us.
      I am happy the location worked well for you and were able to take advantage of the river views and shopping we have downtown.
      We hope to welcome you back again soon.
      Warmest regards.
      -Guest Services Manager-

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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