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“Great Trip...”
Review of BC Ferries

BC Ferries
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US$166.97*
and up
Victoria and Butchart Gardens Tour from Vancouver
Ranked #1 of 28 things to do in Sidney
Certificate of Excellence
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Attraction details
Owner description: BC Ferries provides passenger and vehicle ferry services to 45 ports of call across coastal BC, with sailings to and from Metro Vancouver, Vancouver Island, the Sunshine Coast, the Gulf Islands, and Northern BC. BC Ferries Vacations also offers over 100 travel packages, including return ferry and accommodation. When on board BC Ferries, there are plenty of options for food and shopping, along with great wildlife and sightseeing opportunities.
Useful Information: Food available for purchase, Activities for older children, Stairs / lift, Wheelchair access, Activities for young children, Bathroom facilities
Reviewed 16 January 2015

Stranded in Vancouver international airport, due to fog. Instead of waiting for the plane, I rented a car and drove to the ferry. The ferry was clean and the staff were friendly. Seats were very comfortable.

Thank Philip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 20 January 2015

Dear Philip,

Thank you for writing a review of our service.

I am glad that you were able to travel with us under the unforeseen circumstances. It is great to hear that you were impressed with the cleanliness and comfort of our vessel.

We look forward to welcoming you onboard again in the future.

Kind regards,
Amanda – Customer Care
BC Ferries

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (3,499)
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"swartz bay"
in 233 reviews
"vancouver island"
in 600 reviews
"prince rupert"
in 103 reviews
"inside passage"
in 67 reviews
"mini cruise"
in 65 reviews
"ferry system"
in 64 reviews
"sunshine coast"
in 54 reviews
"powell river"
in 40 reviews
"ferry service"
in 94 reviews
"active pass"
in 36 reviews
"ferry trip"
in 70 reviews
"loading and unloading"
in 43 reviews
"pacific buffet"
in 70 reviews
"duke point"
in 62 reviews
"departure bay"
in 62 reviews
"salt spring island"
in 37 reviews
"comfortable seating"
in 43 reviews
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2,187 - 2,191 of 3,499 reviews

Reviewed 16 January 2015

Traveled off the island and back as a walk on passenger. The view from the ferries is always great, and sometimes you get a little extra sightings (whale watching, dolphins, etc) as you are traveling.

Thank Gerald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 20 January 2015

Dear Gerald,

Thank you for taking the time to review our service.

I am pleased to hear that you have been impressed with our service when you have traveled with us. You are correct that if you are lucky you can see some extra special whale sightings along with other west coast marine life!

We look forward to welcoming you onboard again in the future.

Kind regards,
Amanda – Customer Care
BC Ferries

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2015

This WAS just as good as last time! went over to Vancouver (by pacific coach line) went to a hockey game, and stayed at the four seasons!!! but the ride on the boat was awesome too! BTW this is the only way to get to Vancouver other than YYJ to YVR flights! BTW again, this is not a dating couple, its a father son couple!

Thank Max H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2015

Took the ferry from Horseshoe Bay Vancouver to Vancouver Isl Departure Bay (Nanaimo). It was great fun boarding with our vehicle and knowing we had it to drive around and enjoy the isl for the day. You get out of your vehicle and go to the upper decks to enjoy the journey. We took the ferry back at 9pm from Swartz Bay to Tsawwassen. It's an easy no-nosense service and fun activity if you are a viistor of the area.

Thank SiSi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 13 January 2015

Dear Sisi,

Thank you for taking the time to review our service.

I am glad that you were impressed with our efficiency while traveling with us. It is great that you were able to come upstairs on the vessels and enjoy our passenger decks with our added amenities that we offer.

We look forward to welcoming you onboard again in the future.

Kind regards,
Amanda - Customer Care
BC Ferries

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 11 January 2015

Very disappointing. Fewer people can afford to take the ferry over to the island or to the mainland and it's affecting lots of businesses as well as individuals.

Maybe BC ferries should get rid of some of the highly paid dead weight at the top and get back to moving people reasonably. It's a nice ride but at an unreasonable price. And no end to the cost increases in sight.

We're finding it more pleasant, time saving and reasonable to just fly when we want to go to the mainland.

Shame on you BC Ferries.

3  Thank dhughesehansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCFCustomerCare, Customer Service Representative at BC Ferries, responded to this reviewResponded 20 January 2015

Dear SunTravellers,

I am sorry to hear that you have this perception of our company.

In regards to fares, as BC Ferries is contracted by the Province of British Columbia, our fares are regulated by the BC Ferry Commission. For more information and details about our fares and the structure of BC Ferries, I would recommend looking at the BC Ferry Commission website.

Kind regards,
Amanda - Customer Care
BC Ferries

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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