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All reviews smitty's restaurant restaurant next door best westerns attached restaurant close to the airport victoria airport within walking distance convenient location the main street room was large front desk staff discount coupon hotel guests following morning excellent hotel butchart gardens beds were very comfortable
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Reviewed September 15, 2018

Comfortable rooms that are nicely decorated. Close to the airport however, the noise from the airport is able to be heard from the rooms. Easy access to grocery stores and cafes all around. Great location to catch ferries to/from Vancouver.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank snogrl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded September 15, 2018

Hello snogrl23,

Thanks for your great review! We are glad you enjoyed your stay. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2018

Front desk staff is so friendly and welcoming. Room was extremely clean, large, and nice fluffy towels. Outdoor parking. Lovely flowers. Attached to a restaurant where service and food was great. There is a pub about a block up the street (by the Chevron) which is really good for dinner too.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank leslie026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded September 5, 2018

Hello Leslie,

Thanks for your wonderful review!. We are glad you had an enjoyable stay!

We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2018

The hotel is clean and staff was friendly. Central location...felt the cost was a little high but it was summer. The hotel gives you a voucher for 25% for the attached restaurant Smitty’s. Bathrooms were a little on the small side

Date of stay: August 2018
Trip type: Travelled as a couple
Thank NicolleBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded September 5, 2018

Hello NicolleBC,

Thank you for your rating and review. Our rates are definitely higher during the summer season. We are pleased you enjoyed your stay and hope you will stay with us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2018 via mobile

Offers a 25% discount at attached Smittys Restaurant. Good sized rooms, small bathroom. Staff were friendly and welcoming. One night for three adults including taxes around $300 several restaurants and grocery shopping within an easy walk.

Date of stay: September 2018
Trip type: Travelled with family
Thank DEEvaluator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded September 1, 2018

Hello Deevaluator,

Thanks for your review, we are so happy you enjoyed your stay at our hotel!

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Reviewed August 23, 2018 via mobile

Off of ferry - one of last rooms available - pricey
Redone throughout and clean and very functional. Choice of pillows. Easy access and parking.
Adjacent restaurant with discount given for breakfast
Close to main part of quaint downtown

Date of stay: August 2018
Trip type: Travelled with family
Thank midastew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW Plus Emerald... M, Front Office Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded August 27, 2018

Hello Stewart,

Thank you for your review. Due to the summer season, rates are based on availability. We hope you enjoyed your stay with us. If you have any further questions, please do not hesitate to reach out to us directly at the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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