I was there for three nights. The front desk staff are very professional, making sure we were checked in quickly. The room was immaculate upon arrival. I had a pet and he was treated very well by the staff. The housekeeping staff were super friendly and courteous at all times. Each morning there was a sit down breakfast which included eggs, pancakes, waffles and assorted fruits with juices. Coffee is on all day in the lobby. The hotel is located away from traffic so the rooms were quiet. This is definite go to place for me on my way to or through Salmon Arm BC