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Caroline S
New Westminster, Canada

Disgusting

1.0 of 5 bubblesReviewed Jul 7, 2012
We booked 2 rooms, both of which were extremely musty smelling. The air conditioner in one of the rooms had 1/2" of dust on it. We found 3 living insects within 5 minutes of entering one of the rooms. There were burn holes in one of the comforters (non-smoking room), dried food particles on side of oven, many dirty finger prints on inside of bathroom door, and 2 lamp shades in one of the rooms were in tatters. After 20 minutes, we decided we could not stay in such conditions, therefore booked elsewhere & did not get any of our money back from either room ($213 in total). When the front desk clerk phoned the owner to try to get our money back, she absolutely refused. This motel is a disgusting place that should be reported to an authority that has the ability to shut them down.
Date of stay: June 2012
Room Tip: Don't stay at this motel.
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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21 - 26 of 28 reviews
Reviewed November 9, 2011

We called several hotels in Salmon arm for 2-nights stay and this turned out to be one of the affordable rates we inquired. The pictures in their website are LITTLE different from the actual room that we had (well I don't know with the other rooms), BUT the room that we had was okay and very clean, smells good too. It has 2 beds and a kitchen with complete kitchen wares. Very ideal if you want to save more money than eating out. Staff are very friendly and offers good service. Few minutes away from the town of Salmon Arm makes it accessible and convenient.

Date of stay: October 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank outoftowner123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 27, 2011

BC stands for ``bring cash``. Another old motel. Price was high compared to what I usually pay but I believe it was par for the area. Staff was friendly but I was terribly disappointed to find mouse droppings in the drawer when my wife asked me to grab the comforter. I put it over our feet but I convinced my wife that it was warm enough without it. I never mentioned what I saw because I wanted her to get a good sleep.

Date of stay: July 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ljb59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 8, 2010

Stayed at this hotel by chance...every other hotel from Revelstoke onwards had "no vacancy" until this one popped up on the horizon near Salmon Arm. They accept pets, so that was a bonus. Rooms weren't anything special but weren't terrible either. Interior was a little dated but relatively clean. Full kitchen was included (although I didn't make use of it). Staff were friendly. All-in-all though, I felt it was a little pricey at $123.20/night for two adults (inc. taxes). But, as mentioned, every other hotel was full and they could have charged whatever they wanted.

Date of stay: August 2010
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ladyoblada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 2, 2010

We stayed 2 nights and got charged for 3. We paid for 2 nights and after staying one night they would not refund us for the second night if we left. (did not know of third night charge until we received our credit card bill. Dead bugs behind doors, stinks like old smelly socks. (not clean-will not let me "un-click" cleanliness). Owner was never around to answer any complaints, front desk person was in different states of intoxication at most working hours. Would not recommend any humans or living beings stay here. Suspect that our room was used as a permanent residence for the guy who had to set his tent up behind our room so that they could charge for some unsuspecting weary travelers. Does not look anything like the pictures on their website.

Date of stay: July 2010
  • Trip type: Travelled with family
    • Cleanliness
2  Thank itsanopenroad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 19, 2010

Be sure to really check out a place BEFORE you book it, it looked decent on the web but was absolutely disgusted when I arrived.

Date of stay: May 2010
  • Trip type: Travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank DGD2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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