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All reviews room was clean retro style front desk in town free admission la baguette local pool would stay again woolsey creek pool and hot tub trans canada hotel is great overnight stop minute walk within walking distance quiet at night fridge and microwave
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Reviewed July 24, 2018

Room 5 dark, dank & oppressive so offered room 7. Woke up to bugs/silverfish in bed & bathroom, were amazed when the receptionist said go elsewhere if we wanted bug free, smoke free, noise-free rooms.

Room tip: Go elsewhere. Avoid this hotel - sleep in your vehicle if no other hotels available!
Date of stay: July 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Geraldine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LodgeGuestServices, Guest Relations Manager at Revelstoke Lodge, responded to this reviewResponded July 25, 2018

Hello Geraldine,
First of all, thank you for taking time to write review. From what you described in your review, it seems like you have slept in a trailer that have no door and in the middle of the forest. We are just kidding ;)
As you know, our lodge locates in the neighbourhood of Revelstoke National park so these little light-attracted bugs are part of our community (there are more of them in the park than in a metro cities). We saw that you enjoyed your wines outside with your room’s door opened so it was a clear invitation to these little bugs to share the room with you.
We remind all of our guests about this and also, about non-smoking policy to ensure that all of our rooms are smoke-free and bugs-free
Anyway, thank you again for your time and we hope you will remember to close your room door the next time if you stay in the property in the Rockies mountain areas.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 21, 2018 via mobile

We stayed here overnight on our way south and found that everything worked well - would stay again and happy to recommend it.
Well located, clean, helpful and friendly folks at the front desk...
The Woolsey Creek restaurant next store was really great, too!

Date of stay: July 2018
Trip type: Travelled with friends
Thank sandy1313TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LodgeGuestServices, Guest Relations Manager at Revelstoke Lodge, responded to this reviewResponded 3 days ago

Hello sandy1313TA,
Thank you for taking time to review us
We are glad that you enjoy our friendly services, central yet quiet location and cleanliness
We look forward to welcome you again in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 20, 2018 via mobile

I’m shocked to see how many positive reviews this place has. Our room smelled like mold. A fly and used toilet paper in the toilet upon arrival. It didn’t look like the bathroom was cleaned. The pillows and sheets smelled like men’s deodorant. I got rid of several huge spiders crawling on the bedding and floor. Noisy air conditioner and fridge. We couldn’t run it all night because of how loud it was and then melted in the heat of the night. The price is crazy for what you get.

Date of stay: July 2018
Trip type: Travelled with family
Thank asamsoniuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LodgeGuestServices, Guest Relations Manager at Revelstoke Lodge, responded to this reviewResponded 3 days ago

Hello asamsoniuk,
Thank you for your comments.
We take our times to ensure the over all cleanliness of our guest rooms and public areas.
We are sorry to learn that we did not meet your expectation. We are sorry that we could not be any helps as we did not hear any thing about this from you during your stay.
And we would like to make it right, if you would allow us to redeem our personalized services. Please get in touch with us and we shall make it right for you

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Reviewed July 19, 2018

Room was clean, however the price was high for the amenities provided. The old style stove and fridge were noisy. There was a newer style fridge provided, but the old one squared and groaned throughout the night.

Date of stay: July 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank dvalkrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LodgeGuestServices, Guest Relations Manager at Revelstoke Lodge, responded to this reviewResponded 3 days ago

Hello dvalkrie,
Thank you for your reviews.
We are pleased that you like our cleanliness.
We look forward to welcome you again

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Reviewed January 28, 2018

Stayed for 2 nights while in town to ski. Not spectacular but tidy, warm and quiet which was all we needed. The internet was a bit patchy at times. Bed was comfortable.
Close to the downtown area which is walk able from the lodge

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SammyZ58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LodgeGuestServices, Guest Relations Manager at Revelstoke Lodge, responded to this reviewResponded 3 days ago

Hello Sammy Z,
Thank you for your review
We are pleased to hear that you like our warmness and quiet location.
We have just upgraded our Internet to Fiber optic so the performance is excellent. Plus, we added the movies on demand in our TV channels too.
We look forward to welcome you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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